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chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,465
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

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You need to deal directly with Apple India with your concerns. These forums are in no way affiliated with Apple nor are the folks who post here Apple employees (in any official capacity).

Go back to the reseller and ask to speak with their superiors or contact Apple India direct. Since you're in India, it would certainly be easier for you to obtain their email address or phone number.
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