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Kevriano

 
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Member Since: Jul 02, 2006
Location: Crawley, England
Posts: 4,561
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Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.

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Yes that is a possibility too, but tread carefully and read up on how first. Software corruption really shouldn't prevent them retrieving data anyway.
You could actually try a clean archive and install if it's just software you want to save, as this will generally preserve most applications you have, but it will erase data.

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