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Doug b

 
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Member Since: Jun 22, 2008
Location: Forest Hills, NYC
Posts: 3,344
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Mac Specs: 15-inch Early 2008; Processor 2.4 GHz Intel Core 2 Duo; Memory 4 GB 667 MHz DDR2 SDRAM; 10.7.5

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Ya wanna know the BEST thing about buying from an Apple store or Apple in general ? Let's say you DO wind up having a problem that was not caused by you... Even if you're out of warranty (given that you didn't opt for Apple Care which usually extends the warranty an extra 2 years) Apple will usually never question the customer and either repair or replace the product for free.

Especially if the problem was documented during the warranty period, and it persists pasts that time. Most of the time with other manufacturers, you'll get a fix if it's within the warranty period and only then. (unless the lemon law applies as such) But that also usually requires the customer to either mail it in or bring it to a store and not get it back for god knows how long.

With Apple, you get an informed answer and usually will know how long until you get your machine back. I really do appreciate the effort they put in, to make sure their CS is above the usual standards out there.

Doug
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