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schweb

 
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Member Since: Oct 27, 2002
Location: Cleveland, Ohio
Posts: 13,212
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Mac Specs: MacBook Pro | LED Cinema Display | iPhone 4 | iPad 2

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Who?s smarter: Apple Genius or Best Buy Geek? - Technology & science - Tech and gadgets - msnbc.com

Quote:
Geniuses ultimately outpoint geeks
The overall winner: Geniuses

The final score in my tests was Geniuses 3, Geeks 1, with 3 ties. For the kind of over-the-counter troubleshooting advice my test questions sought, all of the Geniuses and Geeks I consulted did quite well. Still, overall, the Geniuses were a bit more helpful, and the advice they offered was more specific and result-oriented. I did have to ignore the too-slick atmosphere of the Apple store, but braving that environment can be worth the free support, and all of the Geniuses I spoke to were friendly.

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