View Single Post
caribiner23

 
caribiner23's Avatar
 
Member Since: Feb 06, 2005
Location: Chicago
Posts: 1,477
caribiner23 is just really nicecaribiner23 is just really nicecaribiner23 is just really nicecaribiner23 is just really nicecaribiner23 is just really nice
Mac Specs: MacBook Pro Retina 13" among far too many other Apple products

caribiner23 is offline
Quote:
Originally Posted by fishyhell
According to Apple if the screen issue is not repaired it will cause a complete dead spot in the screen and possible cracking of the screen.
Talk to someone at AppleCare (you're still under warranty) and make noise. Demand to speak to someone with some decision-making power. Explain that this was not your fault and the machine never left your possession, essentially what you just told us. You have a machine that's under warranty and it is unacceptable to you that it's in this condition. Tell them that.

Better yet, if you have an Apple Store nearby, go in and speak with a manager.

Quote:
Originally Posted by benjamindaines
You should also be aware that if apple can get out of fixing something underwarrenty that will, like iver heard that they wont take a dented ipod! thats a little crazy.
After my experience with iBook screen problems I have to agree with the first part of this statement. In all fairness to Apple, though, I would not consider an iPod with a dent to have a problem with manufacturing or design.
QUOTE Thanks