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MYmacROX

 
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Member Since: Mar 17, 2009
Posts: 3,626
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Mac Specs: 2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite

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I think you mean 27" iMac?
Did you try calling Apple Support yet? Or take it into your local Apple Store (if one is nearby)? If you cannot resolve your issues, you need to exchange it for a new one.

It's not a virus. There aren't any viruses for Mac, so you can rule that out.

64GB iPhone 6, 64GB iPad Air 2.

Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.
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