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Member Since: Feb 17, 2010
Posts: 1
coydna is on a distinguished road

coydna is offline
Hi all,

A little conversation has turned into a big problem for my wife and I. A few nights ago we were discussing what a good idea it would be to backup our computers, and ensure that if ever the 'sad mac' appeared we would be covered.
The next day fate decided it would beat us to the punch. My wife was installing a shiny new iTunes to her iMac (OS X 10.4.11) and browsing the web using Firefox. All of sudden everything froze. This had happened a couple of times and we figured, we given it a bit too much to do as per usual, and pressed the power button and restarted.
Then the problem hit. She logged on as usual and nothing was out of the ordinary. Then she was greeted with a blank desktop. No background except the basic blue one, her files that would normally be on her desktop had vanished along with any folders and her dock at the bottom was back to its basic layout.
Attempts so far...

1: We've finally got the external hard drive and, using file salvage, found a whole host of files and exported them across. Of course these are all files that were EVER deleted on the system as well as random bits and pieces related to other programs. Any attempt to go through these and sort them or even use FileSalvage's handy file renamer have failed.

2: My reaction was that the link between our desktop file and the drive was broken so a quick trip to disk utilities and I repaired it. No luck either.

3: You folk. Any thoughts as to what can be done to salvage my wife's Mac? 4 years of university and family photos (and an entire iTunes library!) have disappeared and she's getting kinda freaked out now.

Cheers in advance for any advice/help/consolations!
QUOTE Thanks