Gigabank 320 Imac compatability

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We received a Gigabank 320 for Xmas. Does not work on our Imac. Imac does acknowledge
the 320 after plugging into 2.0 usb port but shows info that the 320 is in a read only mode and we have seen Mac error message indicating possible compatibility issues. The GIgabank works fine on our other Windows PC desktop. Any help in this respect? Thanks Dennis
IMAC mac os x 10.4.11 (852167) INTEL ICH7-M AHCI INTEL core 2 duo
 
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Your Mac's Specs
Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
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I suspect you have the solution. Though it might sound a little scary for us with limited technical ability.
Especially when dealing with my wife's new iMac. Think what we will do is to use the Gigabank on my HP (where it works fine) and go out and buy another that will work on her Apple. Any suggestions for a compatible external HD for her iMac.
Thanks for the quick response!
Dennis
 

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