DVD's & CD's not mounting!

Hi There,

I have a LaCie d2 FireWire DVD Burner and for some reason cd's & dvd's wont mount. All that happens when I place a dvd in the drive is a little green light flashes for about 3-4 seconds and then nothing! I've checked I have the up to date firmware and drivers and all seems well.
Below is my Disc Burning system profile:

TSSTcorp CD/DVDW SH-W162L:

Firmware Revision: LC03
Interconnect: FireWire
Burn Support: Yes (Vendor Supported)
Profile Path: /Library/DiscRecording/DeviceProfiles/LaCie.drprofile
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No

If anyone can help it would really be appreciated.

Cheers
Dave

Run the system preferences application. From there go to CDs & DVDs. See what you have for

When you insert a blank CD:
When you insert a blank DVD:
When you insert a music CD:
When you insert a picture CD:
When you insert a video DVD:

Hi rman,

Checked system prefs and heres how its listed:

When you insert a blank CD: Ask what to do
When you insert a blank DVD: Ask what to do
When you insert a music CD: Open iTunes
When you insert a picture CD: Open iPhoto
When you insert a video DVD: Open iDVD

For the top 2 I tried changing to Open Toast but still no success!

While running Toast with either a CD/DVD install what do you get under Recorder -> Disk Info...?

Getting desperate now!

Hi rman,

It say's 'There's no disk in the recorder'!
I've just tried it connected to a Mac Mini and it didn't work. I also tried a DVD lens cleaner but I didn't hear it spin!
Any ideas?

Looks like the optical drive is suffering from a fatal disorder. Do your DVD/CD's mount when you use the internal combo/superdrive?

You could try opening it up and seeing if it works without the case. Be very careful with the electrics

Do not look at it from above or closely - the laser could damage your eyes. Also make sure you do not touch the metal casing or the power cables.

is it spinning

Yes there mount no problem at all in the internal drive

louishen said:

You could try opening it up and seeing if it works without the case. Be very careful with the electrics

Do not look at it from above or closely - the laser could damage your eyes. Also make sure you do not touch the metal casing or the power cables.

is it spinning

Click to expand...

I think going inside might well come as a last resort.
I don't think it is spinning, I cant hear anything when I put a disc in.

From what is been stated and your description is appears that you may have a bad burner.

rman said:

From what is been stated and your description is appears that you may have a bad burner.

Click to expand...

That what I thought.
Time to spend more hard earned cash then