So I ordered 2 1GB sticks of crucial ram from buy.com and this morning the box arrived and I got the order slip for 2 1GB sticks, but instead of recieving the ram I got a 1GB Kingsotn SD card. What should I do? Has anyone had an expierience like this?
-
Welcome to the Off-Topic/Schweb's Lounge
In addition to the Mac-Forums Community Guidelines, there are a few things you should pay attention to while in The Lounge.
Lounge Rules
- If your post belongs in a different forum, please post it there.
- While this area is for off-topic conversations, that doesn't mean that every conversation will be permitted. The moderators will, at their sole discretion, close or delete any threads which do not serve a beneficial purpose to the community.
Understand that while The Lounge is here as a place to relax and discuss random topics, that doesn't mean we will allow any topic. Topics which are inflammatory, hurtful, or otherwise clash with our Mac-Forums Community Guidelines will be removed.
Buy.com screwed up my order
- Thread starter Ryan13
- Start date
M
MacHeadCase
Guest
Get on the phone ASAP with them. On their webpage or on the invoice there should be a phone number for customer service.
- Joined
- Apr 4, 2007
- Messages
- 2,641
- Reaction score
- 134
- Points
- 63
- Location
- Durtburg, WV
- Your Mac's Specs
- Sooper Fast!
call them
T
todd51
Guest
Yea, definitely get on the phone with them, despite how much it sucks going through automated telephone customer service.
M
MacHeadCase
Guest
Good luck, man! Keep us posted!
- Joined
- Jan 5, 2007
- Messages
- 1,480
- Reaction score
- 124
- Points
- 63
- Location
- Where the old Baker farm used to be.
- Your Mac's Specs
- Apple Black MacBook 2 GB RAM, 2.0 GHZ Intel Core 2 Duo Proecessor, 120 GB HD. 30 GB Black iPod Video
Welcome to the club gnrfsu, the same thing happened to me. I ordered a book debunking creationism from buy.com and I got a book about Japanese culture from a DIFFERENT WEBSITE. I'll never buy from buy.com again.
Yeah I rember that thread!
Okay so I sent them an email telling them what happened and they sent me an email back tonight. I expected that they would send me the right product and a return lable so I could send them back the wrong product, but they expect me to send it back to them and have me pay for their mistake. They say I will be credited with the refund within a week of them reiceving the product. I'm still not sure what I should tell them because the product I reiceved cost a lot less than what I payed them. Any thoughts on what to do?
- Joined
- Aug 17, 2006
- Messages
- 194
- Reaction score
- 2
- Points
- 18
- Location
- Bergen, Norway
- Your Mac's Specs
- iMac 17", Intel Core Duo
woah - that's impressive
Okay so I have another update.
After sending Buy.com 4 emails about what I would want to happen(Have them pay for the shipping and them send out the right product) they agreed. They sent me a lable to print out on the box that came with the original item that was wrong. Then once they get that they will send me the RAM I ordered. It's been a real hassle to deal with them but in the end if you just keep pushing they finaly agree!
After sending Buy.com 4 emails about what I would want to happen(Have them pay for the shipping and them send out the right product) they agreed. They sent me a lable to print out on the box that came with the original item that was wrong. Then once they get that they will send me the RAM I ordered. It's been a real hassle to deal with them but in the end if you just keep pushing they finaly agree!
Shop Amazon
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.