This past spring, the Best Buys in Los Angeles had a pilot program for Apple computers (and Apple reps too). The Comp USA here in Dayton has an Apple rep (well, he wears a different uniform that the rest of the employees, and it seems like he might not be Comp USA staff). That's interesting--I'd like to know more about how Apple handles their reps in these 3rd party locations.
Of course, now that holidays are upon us, the extra staff at the Apple Store locations aren't necessarily the most knowledgeable either (gasp!). I talked to a few last week that were kinda clueless. And a few didn't own Macs. LOL Shouldn't that be a prerequisite or something?