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sandpt
10-08-2017, 11:28 AM
hello

i have a problem in my Mac, running os Sierra
one of the users is very, but very slow.
the others are ok

what can I do?

thanks

ferrarr
10-08-2017, 11:39 AM
That will require troubleshooting. You will need to compare settings between user accounts.

Does it effect everything, or just certain apps and processes? How often is the Mac restarted? Also, are the other accounts logged in at the same time? Can you please provide all specifics for your Mac, model year, processor speed, ram amount, drive type, size and free space?

sandpt
10-08-2017, 12:08 PM
macOS Sierra 10.12.6
iMac 2009
processor 3,06 ghz intel core duo
memory 4 gb 1067 Mhz ddr3
free space 453GB

in that user effect everything! the other user are not logged at the same time.27251
i have this information , I don't know if it helps:

harryb2448
10-08-2017, 04:17 PM
BitDefender, Dr Cleaner Pro and a lot of other stuff are junking your iMacv hence Etre Check's red warning. You have too much going on with your computer with a very small 4GB of memory. Do not run antivirus software as there are no Msc OS X viruses. Malware yes and Malwarebytes for Mac will see to that. The only cleaning utility you need is Onyx which is free. Uninstall these resource hogs.

It appears this a late 2009 iMac which can run 32GB of memoryso time to look at OWC and Crucial for more memory. Your platter drive is showing the disadvantage of old technology. An SSD in there would give it a whole new life.

sandpt
10-10-2017, 07:42 PM
Hello
Thanks for the advice, you think that the best solution is a internal or external ssd?

mrplow
10-11-2017, 05:10 AM
An internal one would be better, but that's obviously a more challenging upgrade depending how you feel about getting into your iMac.

The first thing I'd do is clear out all the extra plugins and extensions from Safari, they are clearly causing issues. Clear out you apps that start at login (In most cases, IMO it's better to take the hit and start an app when you need it than have it hogging resources 100% of the time). Uninstall some of the cumbersome utilities (as per Harryb's advice). Run the automated tasks in Onyx. Then consider adding more ram. It's an easy, cost effective upgrade.