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callaghjj
06-03-2017, 10:19 PM
Hi there,
I have an issue with my my iMac that if I put it to sleep via the drop down apple menu, when it wakes up, I get the wheel of death and it freezes.
I have to pull the plug out or to turn it off.
If i just let it go to sleep by setting the 'Energy saver", when it wakes up I do not have this problem.

It is frustrating as I subconsciously go to the apple menu and press 'sleep' sometimes at the end of the day.
I have the techs look at it several times but no one seems to be able to figure out the issue.
Cheers
callaghjj

pm-r
06-03-2017, 11:16 PM
Well, at least you know what one solution is. ;D

For some other possible solutions and the OS X version in use may make a difference, have a read on some of the hits here:
https://www.google.ca/search?client=safari&rls=en&q=imac+won't+wake+when+sleep+menu+used&ie=UTF-8&oe=UTF-8&gfe_rd=cr&ei=mmszWYfROvHe8Af09JaoBA


And have a good read here:
https://www.macissues.com/2015/05/08/how-to-fix-your-mac-not-waking-from-sleep/


PS: What extra peripherals do you have connected???





- Patrick
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harryb2448
06-04-2017, 01:53 AM
As Patrick asks, in particular do you have an external hard drive attached for Time Machine backups. This will cause the problem you describe.

callaghjj
06-04-2017, 06:20 AM
Thanks Patrick,
Yep, I have one solution.
The only Ex HD I have attached is my iTunes. I also save most things to a '4gig Personal Cloud'.
I use Time Machine, but do not leave it plugged in.
Will read through the pages you sent me,
Thanks
John