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ChrisCM
01-15-2016, 08:19 AM
Hi all,

Can anyone help my frustrated wife, no not like that 😳

She has an iMac running El Capitan, all her photographs are stored within Photos. She is an avid weather watcher and occasionally uploads photos to the BBC, today, when she tried to upload a photograph online by using the BBC's webpage she was unable to access Photos, the icon was greyed out and the only way would have been to export the picture she wanted to upload to the desk top and then upload it, a bit of a faf.

She assures me that she was able to access Photos from the BBC page before. I tried everything I can think of but no joy, as with most of our OS X problems it's probably something simple that my ageing brain has missed!

This time she got round the problem by using her iPad, worked seamlessly, so it must be possible?

Thanks

Chris

badshoehabit
01-15-2016, 03:09 PM
Not had that problem with external sites (I upload a lot to Guardian Witness) but have to drag images to the desktop when I want to import them into Photoshop Elements and some other photo editing apps. Didn't happen before El Capitan.

chas_m
01-15-2016, 04:04 PM
If you'll provide us a link by which we can test this, I'd be happy to see if I can do it.

Might simply be time to run some maintenance like OnyX (http://www.titanium.free.fr/downloadonyx.php).

ChrisCM
01-15-2016, 07:07 PM
Hi Chas_m,

The link to weather watchers is : www.bbc.co.uk/weatherwatchers

You have to set up an account to use it though then you can upload weather data including photographs.

Be interested to know how you get on.

Badshoehabit, pretty sure she has uploaded to the BBC after we upgraded to El Capitan, so don't think the upgrade to El Capitan is the issue, but I'll check her upload logs.

Chris