So, I have one of the original IPads. My Apple ID was attached to an email account that is no longer in use and is no longer accessible. I had added another email that is in use, but my IPad still recognizes the nonexistent email as the main email.
So, like, when I go to update my apps, I get the "Sign in to ITunes Store" pop up for the Apple ID for "Inaccessible Obsolete Email Address." I go to punch in the password, and no password that I can remember or have written down works. So, after 3 tries I get the "Get Password" link, and come to My Apple ID. I click next, and can't click "Email authentication" because that email is obsolete. So, I pick "Answer security questions." It says to verify my birthdate to continue. I punch in my birthdate. It says the authentication information provided does not match their records. (WHAT!?)
So, I go back. I click "Forgot your Apple ID." I type in my name, my current email address, and prior addresses including the OBSOLETE one listed for my Apple ID. I reset my password to a complicated one that is 16 characters long, because the 11 character long password I'd originally typed in wasn't long enough. (WHAT!?) Then, I think, cool. I am good to go. Right?
I go back to my app store, I get the password prompt for my apple ID being the OLD OBSOLETE EMAIL. I type in the new and improved 16 character password. And it doesn't work. I can't type in my new email address to the Apple ID there, because it's set and won't let me.
So I can't access my Apple ID on my Ipad. Do I need to wipe my IPad and start over as if I'm a whole new being? What is going on? And why, oh why, does Apple itself not allow me to contact it without paying a zillion dollars for Apple Care to ask how to fix this? Rather than buy Apple Care, or buy a new IPad, I'll just go somewhere else altogether if I can't fix this. Actually, I'll just quit, because I'm too poor to buy anything new. BAD WORDS!
So, like, when I go to update my apps, I get the "Sign in to ITunes Store" pop up for the Apple ID for "Inaccessible Obsolete Email Address." I go to punch in the password, and no password that I can remember or have written down works. So, after 3 tries I get the "Get Password" link, and come to My Apple ID. I click next, and can't click "Email authentication" because that email is obsolete. So, I pick "Answer security questions." It says to verify my birthdate to continue. I punch in my birthdate. It says the authentication information provided does not match their records. (WHAT!?)
So, I go back. I click "Forgot your Apple ID." I type in my name, my current email address, and prior addresses including the OBSOLETE one listed for my Apple ID. I reset my password to a complicated one that is 16 characters long, because the 11 character long password I'd originally typed in wasn't long enough. (WHAT!?) Then, I think, cool. I am good to go. Right?
I go back to my app store, I get the password prompt for my apple ID being the OLD OBSOLETE EMAIL. I type in the new and improved 16 character password. And it doesn't work. I can't type in my new email address to the Apple ID there, because it's set and won't let me.
So I can't access my Apple ID on my Ipad. Do I need to wipe my IPad and start over as if I'm a whole new being? What is going on? And why, oh why, does Apple itself not allow me to contact it without paying a zillion dollars for Apple Care to ask how to fix this? Rather than buy Apple Care, or buy a new IPad, I'll just go somewhere else altogether if I can't fix this. Actually, I'll just quit, because I'm too poor to buy anything new. BAD WORDS!
