iMac not letting me add printer

Hi

I'm trying to add a Canon ImageClass LBP6000. I already downloaded the drivers from the Canon website.

When I try to add the printer, it searches for new drivers but then does nothing. It has the correct printer name in the column but the Add button is shaded gray.

Anyone know what the problem could be?

The driver software package appear in the Applications Folder after downloading, expanding and installing Andy?

harryb2448 said:

The driver software package appear in the Applications Folder after downloading, expanding and installing Andy?

Click to expand...

I have installed the driver. I just re-installed to make sure.

What version of OS X are you running and did you download the correct drivers? If the "Add" button is grayed out, it means that either the driver(s) are not compatible or they're the wrong ones. Canon printers can be a real pain to setup even when the correct drivers are used. I had nothing but headaches with the one I had until finally the print head died and I got rid of it.

chscag said:

What version of OS X are you running and did you download the correct drivers? If the "Add" button is grayed out, it means that either the driver(s) are not compatible or they're the wrong ones. Canon printers can be a real pain to setup even when the correct drivers are used. I had nothing but headaches with the one I had until finally the print head died and I got rid of it.

Click to expand...

Snow Leopard 10.6.8

Yeah, I downloaded the correct drivers.

If this printer is going to be a pain I might just send it back. Another thing its doing is when I lift the lid and then close it the printer makes a noise for a few seconds(sounds like its about to print) and then it just stops making the noise but it makes a sound like someone has pulled the plug on it. The kind of sound electronics make when there is a power shut off.

I just went to the Canon site and looked up that printer. This is what I found for drivers =

LINK

Is this the same driver you downloaded and installed?

chscag said:

I just went to the Canon site and looked up that printer. This is what I found for drivers =

LINK

Is this the same driver you downloaded and installed?

Click to expand...

yeah, that's the driver I installed.

Give it another try.... completely remove the printer and try reinstalling it to determine if it will "see" the installed driver. If it doesn't, return the printer if possible and buy an HP LaserJet instead. The HP LaserJet printers also use the combined toner and drum cartridge setup same as Canon. As a matter of fact, Canon copied that from HP.

I agree with @chscag
disconnect the printer to your mac then reinstall the driver, connect the printer again and maybe it will work.