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vansmith
07-26-2013, 04:56 PM
Introduction

One of the persistent questions around the forum has to do with a piece of software called MacKeeper. A cursory scan of the forum will paint in the minds of new members a confusing picture. On the one hand, many of our community membersargue against it, describing it as bad (http://www.mac-forums.com/forums/os-x-apps-games/297447-so-im-trying-beef-up-security-my-computer.html#post1507272), harmful (http://www.mac-forums.com/forums/os-x-operating-system/296102-web-pages-wont-load.html#post1500612)... Return to article to continue reading. (http://www.mac-forums.com/blog/mac-forums-investigates-mackeeper/)

harryb2448
07-26-2013, 06:24 PM
Read it and agree with 'should be avoided'.

Stretch
07-26-2013, 06:27 PM
Yeah, I still think its a very questionable app. Especially since there are free alternatives that are known to be solid choices (Onyx).

chscag
07-26-2013, 08:50 PM
Completely agree. Although I did not test it quite as thoroughly as Van did, what I did test does agree with his findings.

BTW, great write up Van!

pigoo3
07-26-2013, 11:03 PM
Great writeup Van...very detailed!:)

I'm not so surprised to hear you say that MacKeeper wasn't really worth the money (with equally as good or better free programs out there).

I am a little surprised to hear that you didn't experience any performance issues...since many folks seem to experience computer slowdowns. Maybe this is because you tested MacKeeper on a newer faster computer...and maybe the folks that experience performance issues...have slower/older computers. Just a thought.

Again...great writeup!:)

- Nick

Lifeisabeach
07-27-2013, 10:24 AM
Allow me to point out a test I did on MacKeeper's "File Recovery" feature. In a nutshell... it sucks.
http://www.mac-forums.com/forums/apple-notebooks/266371-mackeeper-worth-buying-2.html#post1427243

And some observations about its "encryption" module. What they do seems pretty comical. In fact, vansmith's observation that "MacKeeper also comes with encryption functionality which appears to do nothing that an encrypted disk image or FileVault can’t" is on the money. That functionality is in fact an encrypted disk image... exactly what Disk Utility makes. I'd wager that their module is little more than a script that runs the command line version of Disk Utility.
http://www.mac-forums.com/forums/apple-notebooks/266371-mackeeper-worth-buying-2.html#post1430512

Lifeisabeach
07-27-2013, 10:32 AM
I am a little surprised to hear that you didn't experience any performance issues...since many folks seem to experience computer slowdowns. Maybe this is because you tested MacKeeper on a newer faster computer...and maybe the folks that experience performance issues...have slower/older computers. Just a thought.

I think MacKeeper has improved in some aspects from a performance standpoint. Their AV module used to be a Windows program running under WINE. That alone had to be its biggest performance headache. Of course, who knows if what they use now is even working.

BTW, I concur. Great writeup!

vansmith
07-27-2013, 11:33 AM
Thanks guys!

I am a little surprised to hear that you didn't experience any performance issues...since many folks seem to experience computer slowdowns. Maybe this is because you tested MacKeeper on a newer faster computer...and maybe the folks that experience performance issues...have slower/older computers. Just a thought.That could certainly be it. I imagine part of it might have been due to the "freshness" of the machine - it was a clean install and it wasn't used outside of the MK tests. In some ways, I think this helps MK in terms of its performance but I can't be certain.


Allow me to point out a test I did on MacKeeper's "File Recovery" feature. In a nutshell... it sucks.Yeah, I remember sitting there thinking, "why would I care about these random plists & xml files and not the files I just deleted?"


And some observations about its "encryption" module. What they do seems pretty comical. In fact, vansmith's observation that "MacKeeper also comes with encryption functionality which appears to do nothing that an encrypted disk image or FileVault canít" is on the money. That functionality is in fact an encrypted disk image... exactly what Disk Utility makes. I'd wager that their module is little more than a script that runs the command line version of Disk Utility.
http://www.mac-forums.com/forums/apple-notebooks/266371-mackeeper-worth-buying-2.html#post1430512It's very possible that's what they're doing. There's something to be said for wrapping up complexity in a neat little package but not for $40.

cwa107
07-27-2013, 11:56 AM
This is easily one of the best evaluations I've ever seen of a controversial product. Very well done.

So, in short, while this piece of crap is fairly useless and expensive, at the very least, it has proven to no longer be damaging.

vansmith
07-27-2013, 12:36 PM
Thanks!

So, in short, while this piece of crap is fairly useless and expensive, at the very least, it has proven to no longer be damaging.That's a nice distilled version of the argument - it's expensive and redundant but it doesn't appear to suck as bad as it used to.

Lifeisabeach
07-27-2013, 03:27 PM
Thanks!
That's a nice distilled version of the argument - it's expensive and redundant but it doesn't appear to suck as bad as it used to.

I agree. I don't think I ever thought the software was downright malicious or the developers anything but well-intentioned (sleaziness of their marketing not withstanding). I just think they are lazy and even incompetent. Their file recovery feature alone is evidence of that.

What may be useful as a companion article to this one is a feature-by-feature comparison of MacKeeper's features to alternatives from other developers to see who does it best, complete with a cost breakdown.

vansmith
07-27-2013, 04:07 PM
That could certainly be a "round two." It's not hard to find functional complements - much of what MacKeeper does is done elsewhere (for free most of the time). I'll have to think about that.

EDIT: I added a short paragraph addressing the forum's position in relation to the app. I also fixed some grammar errors that disappointed me. ;)

harryb2448
07-27-2013, 07:34 PM
Great post van!

Lifeisabeach
07-27-2013, 09:27 PM
EDIT: I added a short paragraph addressing the forum's position in relation to the app. I also fixed some grammar errors that disappointed me. ;)

The problem with their marketing isn't their banner ads. It's that they have had numerous fake websites purporting to compare their product to the competition, then declare theirs the winner. It's the internet's version of infomercials. They have spammed these and other forums with fake inquiries about the software, followed by faked praise. At least, that's the take I had considering that the posters in question both had accounts created the same day with no other history here. Facebook doesn't do anything like that. In all fairness, I have read that they claim those things were all being done by their 3rd party affiliates, but ultimately it does come back to them and their decision to leave their reputation and fate in the hands of affiliate program partners. It does appear that they may have reigned in this sort of thing... I can't currently find any fake review sites.

vansmith
07-28-2013, 01:07 PM
The Facebook/Google juxtaposition wasn't to suggest that they were of a similar type but rather to suggest that certain groups seem to be subjected to the heavy hand of the "Mac users community" (broadly speaking) while other groups seem to elude it unscathed. My question of more of a "why them" and not others equitably?

The third party affiliates things in tricky in that blame is easily displaced. Who gets blamed with third party ads? Everyone, eventually. ZeoBIT certainly could do something to ease up on the number of ads though which is very much their responsibility.

TattooedMac
07-29-2013, 09:08 PM
Nice write up there Van. I suppose we will never know of the grammar errors you weren't happy with will we ?? Hahah
Very good test there i see, so i suppose its by by to Main Menu and HELLO MacKeeper :P

@Lifeisabeach, kudos to you too mate and the write up you did, was a enjoyable read as well.

Personally, i will be still telling people to stay away from it and look elsewhere for a better solution :)

chscag
07-29-2013, 09:21 PM
LOL, just got another promotional eMail from ZeoBIT this morning. 70% off their Pro MacKeeper package. But hurry up, only good until July 31st!

I'm waiting for their 90% discount offer before I buy. ;P

vansmith
07-29-2013, 10:00 PM
I'm waiting for their 90% discount offer before I buy. ;PThink big - wait until they offer it for free. ;)

TM, you're right to make suggestions for alternatives. While MK doesn't seem to be terrible from a technical standpoint, the $40 price tag just about makes it useless.

TattooedMac
07-29-2013, 10:09 PM
LOL, just got another promotional eMail from ZeoBIT this morning. 70% off their Pro MacKeeper package. But hurry up, only good until July 31st!

I'm waiting for their 90% discount offer before I buy. ;P

Come on Charlie, its only $12, and im sure you have paid that for a Magazine of some sort in your time...... Don't wait, buy now, as i have inside info the stock market is going down too :P

Banjo2010
08-03-2013, 12:57 PM
I have read Vansmith's review and noted the following 18 posts with interest. I had bought Mackeeper in good faith that MacWorld favoured it and it was kosher. I was nervous about the rising tide of hackers even against Macs.
I installed MacKeeper and then was advised by a member of staff in an Apple store that it was not recommended by Apple and I should take it off as it cluttered the operation of my iMac! Microsoft Security Essentials was free for my Parallels on the same iMac which Apple also recommended should be deleted! If I translate my payment of $41.94 at today's rate it cost me $63! Has anyone heard if downloads are refunded?!

cwa107
08-03-2013, 01:05 PM
I have read Vansmith's review and noted the following 18 posts with interest. I had bought Mackeeper in good faith that MacWorld favoured it and it was kosher. I was nervous about the rising tide of hackers even against Macs.
I installed MacKeeper and then was advised by a member of staff in an Apple store that it was not recommended by Apple and I should take it off as it cluttered the operation of my iMac! Microsoft Security Essentials was free for my Parallels on the same iMac which Apple also recommended should be deleted! If I translate my payment of $41.94 at today's rate it cost me $63! Has anyone heard if downloads are refunded?!

Hate to say it, but I don't think ZeoBit has any kind of return policy. To be frank - if they did, they probably wouldn't be in business today.

That said, there's nothing wrong with Parallels, or Microsoft's Security Essentials. MSE is not the most robust AV suite on the market, but for the price (free), it's serviceable. If you need an AV suite that behaves as a nanny, because you don't trust yourself to practice safe computing, then look elsewhere. Parallels is a great solution for running Windows on your Mac and will not clutter it up in any appreciable way - in fact, it's probably the most efficient way to run it.

MacDude121
08-05-2013, 05:47 PM
Impressive, it's great trying to spread the word to unsuspecting Mac users that it should not be purchased, and most importantly, WHY, based on real tests and analysis. Nice work!

SailingCyclops
10-22-2013, 01:51 AM
You did a fine job of reviewing Mac Keeper, thanks! I have one and only one issue with your piece, and that is your separation of marketing from performance.

For me, ZeoBit's marketing practices are akin to a snake-oil salesman, selling a useless product using fear and hype. It speaks loudly to trust. While the snake oil may not be harmful, how can one ever trust it to be so? I can not separate the two, for me how something is presented speaks volumes about it's performance.

I have been blasted by MacKeeper ads. Not small tabs like you see from Facebook or other social media sites, but full-screen new browser windows claiming my Mac is in mortal peril. These sorts of intrusive and dishonest attacks make me totally distrust the company and everything it touches. If they are dishonest in their advertising, why would I expect them to be honest with their software?

I also found your description of the un-install process to be a bit troubling. Not much in the trash? Why? What did this software leave behind? How did it communicate the reason for the un-install to Zeobit after you dragged the app to the trash? You mentioned you had never seen that before; I find that very troubling in itself.

Again, thanks for the blog post. It confirmed to me what I have come to believe after doing a cursory online investigation of MacKeeper. Useless snake oil, which may be harmful in the long run -- something useless to avoid.

Rod Sprague
11-04-2013, 11:25 PM
Great and impartial review, my primary complaint has already been aired and that is in regard to the invasive and powerful advertising campaign which invades so many reputable pages I visit. If this app were half as good as it claims to be this no doubt costly advertising would be unnecessary. It has been my experience that as a community we Mac users are very good at reviewing and promoting apps that do what they claim, are reasonable value and easy to use.;)

Exodist
11-07-2013, 11:01 AM
Nice write up Van. Only one question, did you happen to test any network activity coming from MacKeepers or associated files? Very curious if it reports any statistical user information back to the company.

- Joe

vansmith
11-07-2013, 11:55 AM
No I didn't but as I mentioned, I don't actually think the app is pernicious or shady (it just duplicates functionality and charges for it).

Exodist
11-07-2013, 12:18 PM
Gotcha.. :)

VAMountaineer
11-11-2013, 01:17 PM
................ I don't actually think the app is pernicious or shady (it just duplicates functionality and charges for it).


good statement.

Please remember folks, that the attitudes displayed here (those who are all too happy to go jump on the witch-hunt bandwagon against this application) are the very reason there are not MORE Mac Apps.

Mackeeper is simply a piece of software which does certain things.. There are comparable packages which you can get for free and do the same for less (or free). BUT those other packages may (or may not) have a nice easy-to-use interface....

BUT, the folks who wrote that MacKeeper already know that MOST Mac people are gullible and have more money than good sense.. So why shouldn't they create an app which capitalises on that? Face it, you didn't buy your Mac because it's the cheapest thing on the market. So what if you buy a $40 app when you could've done the same for free?

Does it make them somehow evil for offering an app for sale? Let the market decide for itself, rather than participating in this fishbowl mentality driven by keyboard ninjas, whereby the "collective" has decided they're evil. That mindset holds about as much scientific intelligence as the theory of man-made global warming, it is stupidity in motion. Do NOT be driven by hype or opinion - please consider the actual facts before you form conclusions.

Would I buy MacKeeper??? no. But I also happen to write terminal scripts by the hour, so I've already got a half-dozen concoctions to keep my Mac clean, fast, and relatively like-new..

Would I accept the word of a Mac "Genius" who tells me "Apple doesn't recommend it, so you should remove it"??? hell no. Based on my own real-world experience with Apple "geniuses", i wouldn't trust them to the proper use of toilet paper. And I mean that sincerely. They are there to sell you new Macs, NOT to help you fix your old Mac. never forget that. The Apple store staff are HIGHLY trained salesmen.


Why are MacKeeper ads "everywhere"??

I really suspect that the recent up-surge of ads is due to the acquisition of the package earlier this year by Kromtech Alliance, and they're looking to get their investment back out of it.

The deeper answer to this is simple.. Google ads. They drop a cookie on your Mac, follow where you'e been, find what your interests are, and then advertise to you. it's stupidly simple. If you're unsure of how this works, just go to say Amazon, browse thru an area of products you'd otherwise not look at, then give a few minutes... soon, you'll start seeing ads targeted directly at those same product sales that you previously browsed on Amazon. It's a simple and effective process.. And the Kromtech/ZeoBits folks hired Google to do it for them. Thy're not spamming you anymore than Google is... If you see a boogie-man, congratulations--google has been behind the curtain spamming you for 5yrs..

They've got a 2 week trial version, so (IMHO) let the user see for himself if it's worthwhile. personally, I've got no need for it, as I write my own scripts and do my own HDD cleanup.. but that's not for everyone--some of my clients are fearful of 'freeware', so they'd rather have something like this than say onyx or another app... After all, they're Mac users, already gullible and willing to pay the Apple tax. what's a few bucks more?? ;)

SheDevils
11-13-2013, 07:03 AM
Dad's been a Mac User Since 1990, now being said from numerous users and friends using this particular software, well all he said was don't install it. Trust me LOL .. figured i wouldn't and actually i did, and fan started as if i never heard the fan run in turbo mode. Dad said something to do with background processing. Just a word of advise i guess. I deleted it, dad said it's not fully deleted. So i had to reformat everything. Great ...

chscag
11-13-2013, 02:50 PM
Just a word of advise i guess. I deleted it, dad said it's not fully deleted. So i had to reformat everything. Great ...

Welcome to the Mac Forums. And it looks like Father knows best! ;)

RadDave
11-13-2013, 06:30 PM
Welcome to the Mac Forums. And it looks like Father knows best! ;)

Just was going through the last posts in this thread and my very thoughts! :)

I was just going to post the pic below w/o comment - ;) Dave

https://www.christiangrandparenting.net/images/father-knows-best.jpg

Cindy 121
02-08-2014, 12:09 AM
I'm new to Macs, having bought in 2011.
That's also when I started reading Mac-Forums.

My trust in this forum is lessened by the continual presence of MacKeeper ads.
The 'review', while well done, was unconvincing and did little to restore my trust in this forum.
I accepted MacKeeper because of its proximity to this trusted forum.
I now routinely avoid sites with these ads, which is why I am posting so tardily here.
I will not be so trusting here again.

chscag
02-08-2014, 01:06 AM
Sorry about your decision Cindy, however, as has been pointed out in the past we have no control over what advertisements appear on this web site. Certainly if we approved of MacKeeper, we would not have gone through the trouble of putting it to the tests that we did. The blog clearly points all of that out.

TattooedMac
02-08-2014, 05:17 AM
Well Cindy, if you have been reading these forums since 2011, then you would know, even though there is a Blog on MK, that the majority of the Members here warn everyone to STAY AWAY from it.
Its a real shame that you can judge a whole community, on a single blog post, and one that was very fair and reasonable.
We need to keep the forums going, and although we are all volunteers, including the staff and Admin here, it needs some sort of income, and unfortunately this comes from Advertising. If people want to pay for space they get it. Who are we to judge about who can and can't.
If you have been reading the forums since 2011, you would know that MK is piece of crap, and you need to put the onus on yourself, and do a little background work, before you blame others.

docx
02-08-2014, 07:59 AM
If you have been reading the forums since 2011, you would know that MK is piece of crap, and you need to put the onus on yourself, and do a little background work, before you blame others.

Couldn't agree more.

benrymnd
02-13-2014, 10:57 AM
Be very aware of this software I had it installed and used it for about a month then I saw for the first time a heading called left overs(I think)any way went into this and it seemed like it was bits and pieces from uninstalled software asked if I wanted to remove them clicked yes,oh what a fool I was, after shut down later in the day my mac would not re-start to cut short apple took my mac away and informed me that a new hd was needed as they couldn't get it to re-start/boot up.I was very lucky as I still had 2 weeks left on my apple care.

cwa107
02-13-2014, 11:06 AM
Be very aware of this software I had it installed and used it for about a month then I saw for the first time a heading called left overs(I think)any way went into this and it seemed like it was bits and pieces from uninstalled software asked if I wanted to remove them clicked yes,oh what a fool I was, after shut down later in the day my mac would not re-start to cut short apple took my mac away and informed me that a new hd was needed as they couldn't get it to re-start/boot up.I was very lucky as I still had 2 weeks left on my apple care.

As much as I loathe MacKeeper, chances are this was pure coincidence. Generally speaking, software issues do not cause hardware problems. If your hard drive truly was faulty, it would have failed to boot regardless of whether MacKeeper was installed or not.

Though I agree with your overall sentiment - MacKeeper is rubbish.

kashasart
03-02-2014, 10:34 PM
what do u all think of Clean my Mac 2?
would love to see article clearly comparing programs that do provide same services
--with short explanation of what the action does for my mac---& where to get it
that article was well written, fair, & informative on many levels. thanks

cwa107
03-02-2014, 10:40 PM
what do u all think of Clean my Mac 2?
would love to see article clearly comparing programs that do provide same services
--with short explanation of what the action does for my mac---& where to get it
that article was well written, fair, & informative on many levels. thanks

It's another largely unnecessary program, marketed in an unscrupulous manner and which essentially performs the same tasks that are better done with freeware programs like Onyx.

bobtomay
03-02-2014, 10:46 PM
Onyx available here:

Titanium's Software • Index page (http://www.titanium.free.fr/download.php?sid=2ecc4095debb9700312ffa17789d6d85)

Cindy 121
03-03-2014, 03:23 AM
You are quite right, TattooedMac. I was just pissed off at myself for not doing my homework BEFORE I installed MacKeeper. It's not this Forum's fault, and I apologize. Sometimes I feel like I have a bit of Microsoft software in my head. No excuse.
This Forum is too important, and too much fun, for me to stay away.
Your indulgence is asked for. My hissy-fit is over. C.

TattooedMac
03-03-2014, 04:11 AM
You are quite right, TattooedMac. I was just pissed off at myself for not doing my homework BEFORE I installed MacKeeper. It's not this Forum's fault, and I apologize. Sometimes I feel like I have a bit of Microsoft software in my head. No excuse.
This Forum is too important, and too much fun, for me to stay away.
Your indulgence is asked for. My hissy-fit is over. C.

Ahh ok. Understood and thanks for explaining. I was a little harsh, but i'm a little protective of my 3rd home, and people putting blame where its un-warranted.
Glad Miss HissyFit is ova ;)

Cyndy-in-VT
04-04-2014, 05:55 PM
I have a 2008 refurbished 24" iMac. It has been a jewel of a machine, software problems excluded. The only time it has been taken to the apple repair guys was due to software conflicts and other problems created by my ignorant installation of MacKeeper (2012).
A knowledgeable repairman went through our mac and thoroughly cleaned it of all traces of MacKeeper, then made sure all of the updates were installed properly. It has worked very well since then. Now I research THOROUGHLY any new software I'm interested in buying, then research it some more before finally deciding. In my humble opinion, less is more.
If you don't need it A LOT, don't buy it and don't risk creating problems. Dealing with OS updates is difficult enough.

Rod Sprague
04-04-2014, 09:10 PM
I have a 2008 refurbished 24" iMac. It has been a jewel of a machine, software problems excluded. The only time it has been taken to the apple repair guys was due to software conflicts and other problems created by my ignorant installation of MacKeeper (2012).
A knowledgeable repairman went through our mac and thoroughly cleaned it of all traces of MacKeeper, then made sure all of the updates were installed properly. It has worked very well since then. Now I research THOROUGHLY any new software I'm interested in buying, then research it some more before finally deciding. In my humble opinion, less is more.
If you don't need it A LOT, don't buy it and don't risk creating problems. Dealing with OS updates is difficult enough.

Cyndy, I agree 100%. Less is definitely more when it comes to 3rd party applications.;)

Robtowmac
04-05-2014, 07:22 AM
I saw Onyx was mentioned above. Has any forum member had a problem with this application?

bobtomay
04-05-2014, 08:39 AM
No, that is why we recommend Onyx.

It has been recommended here since before I got my first Mac.
You can see that date to the left.
Have yet to see a single issue reported.

(Other than folks downloading the wrong version or Gatekeeper preventing it's installation.)

Oh, and get it direct from Titanium (http://www.titanium.free.fr/) to make sure you get the correct version.

There are a very few paid apps also recommended such as Cocktail.

michaelayres
05-31-2014, 08:12 PM
I could hardly add anything worth much to the expert discussions. But, I tried MacKeeper, took it off, put it back, and finally divorced it in full, basically for one reason, you cannot turn it off and on, once installed, it always runs "because it has to talk with the mother ship." But, that doesn't work for me; I don't want any software beyond the OS I install on my machine that I can't stop or start as I wish.

harryb2448
05-31-2014, 08:39 PM
Don't call it software Michael. It is crapware!

Rod Sprague
05-31-2014, 11:29 PM
I could hardly add anything worth much to the expert discussions. But, I tried MacKeeper, took it off, put it back, and finally divorced it in full, basically for one reason, you cannot turn it off and on, once installed, it always runs "because it has to talk with the mother ship." But, that doesn't work for me; I don't want any software beyond the OS I install on my machine that I can't stop or start as I wish.

Good for you Michael. I recently called on a friend who was having a few problems with her 2009 MBP, after a little housekeeping I noted the dreaded icon on the tool bar and asked her how long she had been using MacKeeper. She didn't know what it was what it did or where it had come from! It seems her son may have installed it for her. I removed it and since doing that she reports her MBP seems to be running a lot faster on startup (she does only have 2gb RAM). As far as I can see the only good thing MacKeeper does is uninstall itself.

ankhseeker
07-18-2014, 03:54 PM
On a positive note:

At least they gave me my money back!

Slydude
07-18-2014, 05:15 PM
That's good news.

DaSvenska
07-27-2014, 07:56 PM
After reading and absorbing this discussion, I assume other TPSoftware may be bad as well. I have seen other reviews on some that I was using and since I enjoy my MBP Retina so much, I elected to take them off and let Mavericks take care of my 512SSD. That said, since I removed several of them, and I won't name them here, would it be wise for me to reinstall the OS of Mountain Lion and do the upgrades of Mavericks, etc... I have not experienced any issues with my MBP and it runs fine, I guess I could wait on the release of Yosemite and go from there. Any advice from you with much more OSX time than me, will no doubt be appreciated.

filipeduardovic
08-27-2014, 08:14 AM
Perplexed by the "habit" of both my Macs (MacbookPro 17", iMac vintage 2007 with SSD) to revert to an English keyboard, when I wanted primarily an Italian one (plus several other languages that I use) some forum-ites hypothesized that MacKeeper could be the mischievous factor. I uninstalled it in both machines and my problem, while not totally solved, became less acute than in the Mackeeper era. I then got up the courage to try Clean-my-Mac and so far it has treated me well. I'd keep an AppZapper handy, however, since "Clean..." doesn't give me very precise information about what they will do when I request a zap.

Luther Mac
09-26-2014, 04:51 AM
The shady way in which MacKeeper operates (popups and hidden downloads on fake buttons of websites) should be enough to tell anyone to stay the hell away from this product.

RadDave
09-26-2014, 09:15 AM
The shady way in which MacKeeper operates (popups and hidden downloads on fake buttons of websites) should be enough to tell anyone to stay the hell away from this product.

Curious Luther Mac, how did you find out about the 'pop ups & fake bottons'? Dave :)

Luther Mac
09-27-2014, 02:06 PM
Curious Luther Mac, how did you find out about the 'pop ups & fake bottons'? Dave :)

I use Dirpy to download my music.

I use First Row to watch sports.

I use Movies8k to watch movies.

All have nasty popup windows and hidden buttons. And MacKeeper is all over them. I was using Dirpy last week and ended up with some advertising/pop up extension being installed into my Chrome browser. Was a mess til I figured out how to remove it.

Lifeisabeach
09-27-2014, 09:52 PM
I use Dirpy to download my music.

I use First Row to watch sports.

I use Movies8k to watch movies.

All have nasty popup windows and hidden buttons. And MacKeeper is all over them. I was using Dirpy last week and ended up with some advertising/pop up extension being installed into my Chrome browser. Was a mess til I figured out how to remove it.


Well there's your problem. You are using services that specialize in retransmitting copyrighted material (i.e. piracy). These places are havens for malware.

Luther Mac
09-28-2014, 02:28 AM
Well there's your problem. You are using services that specialize in retransmitting copyrighted material (i.e. piracy). These places are havens for malware.

Which was the point of my post....

MacKeeper = Malware

Or at the very least, operates in the same manner. Which should tell anyone to avoid it.

Lifeisabeach
09-28-2014, 11:06 PM
Which was the point of my post....

MacKeeper = Malware

Or at the very least, operates in the same manner. Which should tell anyone to avoid it.

No, MacKeeper is not malware. It's a badly coded piece of poo with a very aggressive marketing campaign, but it is not the root of your adware issues. Your issues are rooted in your failure to adhere to "safe" practices on the internet.

Luther Mac
09-29-2014, 01:43 AM
It's a badly coded piece of poo with a very aggressive marketing campaign,

Sounds like u just described malware to a T.



but it is not the root of your adware issues. Your issues are rooted in your failure to adhere to "safe" practices on the internet.

Ya. It's my fault that there is a "badly coded piece of poo that has very aggressive marketing".

My internet practices would be plenty safe if not for this schitty companies and their crap products and the BS way they market them. Anyone that creates a pop up window that cant be closed without also downloading their product deserves the firing squad.

pigoo3
09-29-2014, 01:51 AM
Sounds like u just described malware to a T.

I think that the difference between malware and a "badly coded piece of poo that has very aggressive marketing".

Folks writing malware fully intend (from the start) for the program to be malicious, damaging, and dangerous. I'm going to give the MacKeeper folks the benefit of the doubt...and say that they had positive intentions.:)

I do agree though...don't walk...RUN...away from anything to do with MacKeeper!!!

- Nick

Luther Mac
09-29-2014, 02:07 AM
I think that the difference between malware and a "badly coded piece of poo that has very aggressive marketing".

Folks writing malware fully intend (from the start) for the program to be malicious, damaging, and dangerous. I'm going to give the MacKeeper folks the benefit of the doubt...and say that they had positive intentions.:)

I do agree though...don't walk...RUN...away from anything to do with MacKeeper!!!

- Nick

I ended up with one of their extensions accidentally installed into Chrome. I didnt want to install it. And it was a nitemare til I removed it.

Nothing positive about it. If their product was in any way positive, they wouldnt need to resort to such shady ways of getting it installed onto people's computers.

My initial post was that they operate in the same fashion as malware. And I still stand by that statement.

pigoo3
09-29-2014, 02:27 AM
My initial post was that they operate in the same fashion as malware. And I still stand by that statement.

I can definitely understand folks feeling this way.:) MacKeeper in some ways does seem to "operate" like malware (and the aggressive marketing/advertising). But I don't think that we can truly call it "malware". It comes back to the initial intent of the developers.

MacKeeper has been available for quite a while. I think that if MacKeeper truly was malware...it would have been "pulled from the shelves" long ago. But I do think that they are walking a very fine line between good/evil. Maybe they're walking the same fine line legally.

MacKeeper is legitimate software (no matter how disliked it is by some/many folks)...and reviewed by legitimate reviewers. I don't think that a true malware app can claim this.

- Nick

Luther Mac
09-29-2014, 03:31 AM
I can definitely understand folks feeling this way.:) MacKeeper in some ways does seem to "operate" like malware (and the aggressive marketing/advertising). But I don't think that we can truly call it "malware". It comes back to the initial intent of the developers.

MacKeeper has been avaiable for quite a while. I think that if MacKeeper truly was malware...it would have been "pulled from the shelves" long ago. But I do think that they are walking a very fine line between good/evil. Maybe they're walking the same fine line legally.

MacKeeper is legitimate software (no matter how disliked it is by some/many folks)...and reviewed by legitimate reviewers. I don't think that a true malware app can claim this.

- Nick

Well said.

Lifeisabeach
09-29-2014, 10:27 AM
I ended up with one of their extensions accidentally installed into Chrome. I didnt want to install it. And it was a nitemare til I removed it.

Nothing positive about it. If their product was in any way positive, they wouldnt need to resort to such shady ways of getting it installed onto people's computers.

My initial post was that they operate in the same fashion as malware. And I still stand by that statement.

I think you are completely misunderstanding what is going on with your system. It sounds like you have infested your Mac with adware that just happens to be advertising MacKeeper (and who knows what else). The developers of MacKeeper didn't put that malware on your system or even write it. They may not even be aware that their software is being advertised via adware/malware. Heck, there are banner ads periodically here on these forums for MacKeeper, but the admins have no control over the content of the ads.

Luther Mac
09-29-2014, 02:24 PM
I think you are completely misunderstanding what is going on with your system. It sounds like you have infested your Mac with adware that just happens to be advertising MacKeeper (and who knows what else). The developers of MacKeeper didn't put that malware on your system or even write it. They may not even be aware that their software is being advertised via adware/malware. Heck, there are banner ads periodically here on these forums for MacKeeper, but the admins have no control over the content of the ads.

Very much could be true.

Similar to the adware that has been infecting people's iPhones of late. Everytime youre browsing the net on iOS the dang app store will automatically open trying to get you to download CandyCrush or some other crap app.

The developers of CandyCrush arent the ones responsible, so they say. And the dynamic nature of the root of the redirects are making it impossible for authorities to track down the source.

I got it after installing a few similar apps from the app store. Removed those crappy apps, and the ad redirects went away.

TattooedMac
10-01-2014, 01:36 AM
I got it after installing a few similar apps from the app store. Removed those crappy apps, and the ad redirects went away.

Everything in the app store is Sandboxed, so I really don't think downloading a certain type of App would cause this on your iPhone. Apple wouldn't allow it through their Review Process either.

Luther Mac
10-01-2014, 05:23 AM
Everything in the app store is Sandboxed, so I really don't think downloading a certain type of App would cause this on your iPhone. Apple wouldn't allow it through their Review Process either.

They cant track it. It's ad-redirects. Theyre trying aggressively to figure it out but it's really tough.

Do a google search on it. It's been a epidemic. Most people dont know how to get rid of the problem.

But I knew that the app store pop ups started instantly after I downloaded 3 apps. I didnt know which one caused the problem but all 3 were similar in genre. So I just deleted all 3. The ad pop ups stopped immediately.

Lifeisabeach
10-01-2014, 09:50 AM
Everything in the app store is Sandboxed, so I really don't think downloading a certain type of App would cause this on your iPhone. Apple wouldn't allow it through their Review Process either.

I can vouch for this. Some game (I forget what it was now) kept exiting every couple minutes to throw up an ad for Candy Crush. It'd close, open Safari, then open the App Store. Very very irritating. Seen the same thing for Clash of Clans.

Oh... I just checked my purchase history. It was Happy Hills 2. It lasted all of 5 minutes before I yanked it due to this nonsense.

TattooedMac
10-01-2014, 10:17 AM
Damn . . . I must only download the good ones. I would be sending in a report to Apple about this, because its down right wrong. I know touching a Advert in-game does this, but didn't know it happened automatically.

Sorry for not fact finding first.

Lifeisabeach
10-01-2014, 12:18 PM
Damn . . . I must only download the good ones. I would be sending in a report to Apple about this, because its down right wrong. I know touching a Advert in-game does this, but didn't know it happened automatically.

I'm wondering if there technically is a touch event that triggers it, but is "hidden" in the game. I may just go ahead and re-download it, then file that report.


Sorry for not fact finding first.

No sweat. It caught me completely by surprise when it happened. It just never occurred to me that this wasn't supposed to happen. You'd think this would have been caught straight off on submission when testing it.

vansmith
10-01-2014, 01:14 PM
You'd think this would have been caught straight off on submission when testing it.I'm guessing that this is a case of Apple only being able to test so much. The real world has an amazing ability to find flaws in products that testing never seems to reveal.

Luther Mac
10-01-2014, 02:03 PM
Damn . . . I must only download the good ones. I would be sending in a report to Apple about this, because its down right wrong. I know touching a Advert in-game does this, but didn't know it happened automatically.

Sorry for not fact finding first.


Apple knows about it. They are aggressively trying very hard to figure it out according to every article I read.

The nature of the beast doesnt make it easy. Heck, it might be impossible to track down or fix. They might have to change the entire way in-app ad code is written.

Luckily I figured out it came from a app I downloaded. Lifesabeach also figured it out as well. But most people dont. They just keep getting the same Clash of Clans and Candy Crush ads and get super mad at those games. But according to the articles on the subject, apparently those games have nothing to do with it.

Lifeisabeach
10-01-2014, 02:45 PM
Apple knows about it. They are aggressively trying very hard to figure it out according to every article I read.

The nature of the beast doesnt make it easy. Heck, it might be impossible to track down or fix. They might have to change the entire way in-app ad code is written.

Luckily I figured out it came from a app I downloaded. Lifesabeach also figured it out as well. But most people dont. They just keep getting the same Clash of Clans and Candy Crush ads and get super mad at those games. But according to the articles on the subject, apparently those games have nothing to do with it.

I just remembered something, or imagined I remembered something. It seems I had this going on when I wasn't even using the game in question. It was closed, but probably still active in the background while I was doing something else. I was just using some other app, and then out of the blue the app would close and Safari would open up with the same re-directs I got while in-game. The problem was solved by removing that Happy Hills 2 from the App Switcher. Once I figured that out, that was the last straw and I deleted it and never had a problem since. I don't know how Apple can not know how this is happening, but the obvious thing to start with would be to ban the games/apps that are causing this behavior, and the developer(s).

Luther Mac
10-01-2014, 09:33 PM
I just remembered something, or imagined I remembered something. It seems I had this going on when I wasn't even using the game in question. It was closed, but probably still active in the background while I was doing something else. I was just using some other app, and then out of the blue the app would close and Safari would open up with the same re-directs I got while in-game. The problem was solved by removing that Happy Hills 2 from the App Switcher. Once I figured that out, that was the last straw and I deleted it and never had a problem since. I don't know how Apple can not know how this is happening, but the obvious thing to start with would be to ban the games/apps that are causing this behavior, and the developer(s).


Yep, that's exactly the way that crap works. It's going on in the background whether you have the app it came with or not.

Like you, I thought that by banning the apps/games that this comes with would fix the problem also, but that isnt the case.

Here is a article that describes the issue in better words than I can.

Shady App Install Ads Are Automatically Redirecting Mobile Users To App Store, Google Play | TechCrunch (http://techcrunch.com/2014/01/06/shady-app-install-ads-are-automatically-redirecting-mobile-users-to-app-store-google-play/)

johnodd4
10-01-2014, 10:58 PM
It's called buy software if you buy it the full unlocked version will be better and usually isn't i would rather use a free alternative

Lifeisabeach
10-02-2014, 01:03 AM
It's called buy software if you buy it the full unlocked version will be better and usually isn't i would rather use a free alternative

Spare me the snark. The game I had this problem with was a sequel to one I had paid for, and would have GLADLY paid for this one to "unlock it" or even kill the ads if that was even an option. Games that let you pay to "unlock" them are increasingly uncommon. It's called "freemium" and they want to to keep paying over and over again for virtual coins and goods while double dipping with ads.

Lifeisabeach
12-24-2014, 01:07 AM
Just read this article about MacKeeper. It's a good read.
The Safe Mac Ľ Ongoing MacKeeper fraud (http://www.thesafemac.com/ongoing-mackeeper-fraud/)

docx
12-24-2014, 11:03 AM
Thanks Lifeisabeach, great article.

filipeduardovic
12-25-2014, 12:19 PM
Thank you for your article! A couple of queries:
1) I've been happily using "Clean my Mac" after scuttling MKeeper, but are they somehow in cahoots with Mkeeper?
2) Will I find, in your article about Mac protection anything on anti-virus protection that covers both Mac and the Windows partition in my Mac? I know Kaspersky has something, but I'm wondering if there are alternatives.
Thanks in advance!

RadDave
12-25-2014, 01:01 PM
Thank you for your article! A couple of queries:
1) I've been happily using "Clean my Mac" after scuttling MKeeper, but are they somehow in cahoots with Mkeeper?
2) Will I find, in your article about Mac protection anything on anti-virus protection that covers both Mac and the Windows partition in my Mac? I know Kaspersky has something, but I'm wondering if there are alternatives.

Well, you are likely to receive the same advice, i.e. remove 'Clean My Mac' (or whatever name it may be?), and again as w/ MacKeeper, you need to check for an 'uninstall' program or directions online to remove the entire program.

Onyx (http://www.titanium.free.fr) is the 'maintenance' program that is typically recommended on the forum - if you want to give it a try, then follow the link directly to their website and select the appropriate version for your OS X.

Ghostery & AdBlock are Safari extensions also recommended, along w/ Adaware Medic (http://www.adwaremedic.com/index.php) as a removal tool - there is no need for AV software on your Mac partition (unless you feel malware could be passed from that location to your Windows partition, then a passive app, such as ClamXav (http://www.clamxav.com) might be considered); BUT, as to the Windows partition, treat that like a separate PC and protect it from malware. Dave :)

filipeduardovic
12-25-2014, 04:04 PM
Really helpful what you reply. I gather from what you suggest that there's no scandal about Clean my Mac, but I'll look into Onyx.

Rod Sprague
12-25-2014, 11:39 PM
Really helpful what you reply. I gather from what you suggest that there's no scandal about Clean my Mac, but I'll look into Onyx.

It has been my experience that CleanMyMac is nothing like the invasive and insidious MacKeeper having used it on two computers for over 8 years. It only does what you want it to do effectively. Having said that I always have a current backup before running a full automatic cleanup.
Onyx is on the other hand is a repair program.
Other than those personal observations I agree with all of RadDave's suggestions regarding extensions and applications and use them all myself.

stereoscopic
12-26-2014, 01:42 AM
New years is coming. Mac keeper 2015 will be coming out. They say it will have Human assistance. I think onyx is better. What do you think?

filipeduardovic
12-26-2014, 08:50 AM
Many thanks to the two of you. Indeed, I found the beta version of Onyx, which seems to work pretty well. Relieved, too, to hear the Clean my Mac has behaved properly for 8 years.

cradom
12-26-2014, 01:10 PM
New years is coming. Mac keeper 2015 will be coming out. They say it will have Human assistance. I think onyx is better. What do you think?
If you really enjoy working to repair and maintain your computer instead of just using it, then by all means try the new Mackeeper.
Personally I'd rather just use mine.

RadDave
12-26-2014, 02:00 PM
Really helpful what you reply. I gather from what you suggest that there's no scandal about Clean my Mac, but I'll look into Onyx.

Well, I've not used Clean My Mac and cannot comment about 'no scandal' above - you'll have to rely on the advise of others as discussed in Rod's post. As to 'cleaners' I have only Onyx on my Macs.



Many thanks to the two of you. Indeed, I found the beta version of Onyx, which seems to work pretty well. Relieved, too, to hear the Clean my Mac has behaved properly for 8 years.

The current 'beta' version for Onyx relates to a Yosemite update, and unless you are a developer, playing around w/ a potentially buggy app may be a little foolish - just saying?

Plus, in your signature, you state that your OS X is Mavericks, thus you need to DL the version that is specific for that operating system, as shown below - Dave :)
.

filipeduardovic
12-27-2014, 10:28 AM
Dave reminds me I have to update with "mac-forums" the system information. I have Yosemite on both Macs, however, in any case, my intention is to look at the Onyx site from time to time and eventually replace the Beta (not automatic in the case of a Beta, according to the Onyx website).

RadDave
12-27-2014, 11:21 AM
Dave reminds me I have to update with "mac-forums" the system information......

Well, that was my assumption - good luck w/ using Onyx - Dave :)