I recently received a notice that my apple id has been locked for security reasons.
I was directed to enable my account by resetting my password at iforgot.apple.com
I went to the link designated and entered my apple id. so far so good. Now it gets gnarly.
I was given two options to reset my password:
1. email to address on file - unfortunately that is the very same email address that is now blocked by the locking of my apple id;
2. answer security question - unfortunately I no longer remember the complete answer.
Apple gives me no other options to address this problem.
What is my way out of this dilemma?
Arthur DiPietro
I was directed to enable my account by resetting my password at iforgot.apple.com
I went to the link designated and entered my apple id. so far so good. Now it gets gnarly.
I was given two options to reset my password:
1. email to address on file - unfortunately that is the very same email address that is now blocked by the locking of my apple id;
2. answer security question - unfortunately I no longer remember the complete answer.
Apple gives me no other options to address this problem.
What is my way out of this dilemma?
Arthur DiPietro