OK here is what just happened. If if choose word from the dock and type something "new", it prints. If I copy something from Open office, that was originally in a word document, it prints only the first 8 lines of 6 pages? It seems so bizarre to me. It has been a problem for long, I cannot remember how it started but I think it was when I got the new IMAC which was 3 years ago. I bought a new student microsoft office but I have not installed it because I feel like this one should work but I am not techie at all and cannot figure it out. While I await you reply, I will try and type up this same document as 'new' again or I'll look for another older word document and see if it will print.