what is up with apple

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Your Mac's Specs
macbook mid 2007 c2d 2.16 4gb ddr2 250 gb hdd osx lion
i gave my mac to the apple store and they snt it out to memphis for a logic board replacement
they had my mac for 1 week now in memphis
and the status has been stuck at product return pending for the last day and i want to know what the issue is and whats wrong

Step 1 Request

September 4, 2012: Product received by repair center

Step 2 Service

September 5, 2012: Repair completed

Step 3 Return

September 5, 2012: Product return pending

Store Address:
Apple Store Old Orchard
109 Old Orchard Center, Suite D109
Skokie,Illinois ,60077
United States
 
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Silver M1 iMac 512/16/8/8 macOS 11.6
Why on earth ask here? This site has no connection to Apple.

Ask Apple.
 

pigoo3

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2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
i gave my mac to the apple store and they snt it out to memphis for a logic board replacement they had my mac for 1 week now in memphis...

In that "1 week" timeframe…are you including the previous weekend + the Labor Day holiday on Monday?

Many folks that work a Monday-Friday schedule…usually don't like working on weekends & holiday's.;) And many business's specify "business days"…which ONLY means they only operate Monday- Friday (not sure if Apple Repair centers work this way).

So if this computer was taken to an Apple Store Last Friday or so…maybe the Apple Repair Center didn't actually receive the computer until September 4th (Tuesday)…just like the tracking info you posted said.:)

- Nick
 

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