Mac OS X can connect to Windows share but can't see any folders

Hi everyone,

This is a weird issue that I'm experiencing on one of the Macs at the office (running OS 10.4.11). We have three others and they can all connect to our Windows share fine, but this one is different. It can connect, but when you look at the shared drive in the Finder, you can't see any folders. See pictures below...

Here I am connecting to the server by IP address...
http://img84.imageshack.us/img84/6948/picture3eh.png

It connects fine, and can see our Shared drive. Inside the drive are our company folders (accounting, sales, etc.).
http://img198.imageshack.us/img198/3117/picture4jf.png

Upon hitting OK, it connects, but then there are no folders to choose from (on the left). There should be maybe 20 in there.
http://img718.imageshack.us/img718/7259/picture5hl.png

I've tried turning Windows Sharing on/off, tried rebooting, tried ejecting the connection and trying again, all for naught. Any ideas? They would be much appreciated.

Let me know if you need any more information.

Max

Are there any other copies of the mounted share in the /Volumes folder?

Sometimes drives don't dismount correctly and leave behind the mount point.

MacsWork said:

Are there any other copies of the mounted share in the /Volumes folder?

Sometimes drives don't dismount correctly and leave behind the mount point.

Click to expand...

That was the single most annoying bug in 10.4.x. It was fixed in 10.5, and there was much rejoicing.

Thank you for replying.

Checking the Volumes folder, all I see is the Macintosh HD. See picture below.

http://img18.imageshack.us/img18/5933/picture1zk.png

Hmm... anything else I can try? The user is starting to get upset that I haven't been able to fix it

If you connect to the share then in the terminal type

cd /Volumes/Shared

then

ls -la

What do you get?

Here is what I got... when I connected to the Shared drive again, the IP address actually showed up in the Volumes folder this time. It wasn't there before, so it's not like it wasn't getting properly disconnected like you suggested before, but at least we're able to see it now...

http://img21.imageshack.us/img21/9483/picture2tiv.png

Typing "ls -la" didn't do anything, so it's still not seeing any folders in there.

Interestingly, while looking at the drive, I noticed something strange... When I choose Get Info on the "Shared" drive this is what I get... you'll notice that it says she has full read/write permission...

http://img528.imageshack.us/img528/2030/picture1pj.png

But when I choose Get Info on the new "10.1.2.98" drive this is instead what I get... note that it says she has NO permission...

http://img37.imageshack.us/img37/821/picture3aos.png

Is the Mac seeing the Shared drive and the 10.1.2.98 as two separate drives (which they're not)?

To follow-up, I was able to fix this. It was an issue in how her account was set up in Active Directory as opposed to anything on the Mac itself. Thanks for the help regardless.