External Hard Drive not mounting bc SMART not supported?

Joined
Feb 11, 2012
Messages
1
Reaction score
0
Points
1
So I created this external hard drive to hold everything on my 2009 MacBook Pro.

EVERYTHING.

Best Buy fulfilled their "No Lemon Policy" with me since they messed my laptop up so many times... (yeah I know- first mistake was buying it from them- not apple) and gave me the newest 2011 MacBook Pro with the i7 processor.

Well, I was trying to use Migration Assistant (again, because I have had to re-build my laptop 3 times because they keep not fixing the issues & it has worked all 3 times) and my hard drive is not showing up.

I tried to get it to mount but it won't because the "S.M.A.R.T. Status" is not supported...

WHAT DOES THIS MEAN? AND HOW DO I FIX IT?!?!?!!?!?!?!?!!?!

THANK YOU SOOOOOOOOOO MUCH;D

Screen Shot 2012-02-11 at 2.24.25 PM.png
 

pigoo3

Well-known member
Staff member
Admin
Joined
May 20, 2008
Messages
44,213
Reaction score
1,424
Points
113
Location
U.S.
Your Mac's Specs
2017 15" MBP, 16gig ram, 1TB SSD, OS 10.15
Threads merged...no need to TRIPLE post! Thanks
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
S.M.A.R.T. status is not supported on external hard drives. What kind of drive is it and does it show up in Disk Utility?
 
Joined
Mar 17, 2008
Messages
6,879
Reaction score
191
Points
63
Location
Tucson, AZ
Your Mac's Specs
Way... way too many specs to list.
S.M.A.R.T. status is not supported on external hard drives.

Yep, the protocols involved are not fully implemented on externals. So, it's not failing to mount because of this.. S.M.A.R.T is working as designed.

we certainly need more information.

What type of drive?
What type of formatting?
What type of connection?
Please open console and post any errors logged when you try and mount the drive.
 

cwa107


Retired Staff
Joined
Dec 20, 2006
Messages
27,042
Reaction score
812
Points
113
Location
Lake Mary, Florida
Your Mac's Specs
14" MacBook Pro M1 Pro, 16GB RAM, 1TB SSD
Looks like a Samsung. No surprise that it isn't mounting. Samsung drives are horrible.

I'd see if you could return that to Best Buy as well.
 
Joined
Feb 9, 2012
Messages
4
Reaction score
0
Points
1
Location
NJ
Your Mac's Specs
Macbook 2GHz intel core 2 duo 1GB RAM OS X 10.6.8
is there anything on the hard drive or is it brand new and empty?
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top