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jlarkin123
11-18-2003, 06:39 PM
I have a peculiar problem that I need to fix with word. While typing a document, I lost almost complete use of my menu bar. Only the File, Edit, View, and Fonts menu bar worked. The toolbars menu did not work in the View drop down menu. I restarted, reinstalled and search through every file that I can think of at least 5 times with now success. When I run word and select zoom or format from the View bar, word crashes and says there is a type 2 error. This is on a G3 power book running os 9.2 .

I have no idea what else to try and all suggestions will be greatly appreciated. Thanks in advance.

rman
11-18-2003, 08:13 PM
It has been a while, but I think if you remove the preference file for word that mayresolve your problem. In the system folder you should find a preference folder. In the preference folder you should find a folder or preference file for word. Throw it away. The restart the word application.

If I remember corrctly, sometime the perference files get corrupted.

jlarkin123
11-18-2003, 10:38 PM
Thanks for responding. I actually did try to do that, but I didn't find any preference files for word, only a preference folder for office. I didn't remove them because I was unsure what negative effects that might have. In that office preference folder I found it odd that there was no word file in there. Does this sound strange? Is it bad to delete preference files? Every now and then, I have to delete the prefs file for a program called Molecule. Thanks again.

rman
11-18-2003, 10:55 PM
No it does not hurt to delete preference files. The application that created them will recreate them again.