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j0nb0y32
01-23-2012, 08:47 AM
I find it irritating that more and more suggestions of deleting MacKeeper appear, as it is, by majority public opinion, deemed detrimental to our hardware. Yet WE actually advertise it and as such, it would seem, on the face of it anyway, that we support it. It is not until you get into the body of the forum and spend time here that you realize that in point of fact, it is deplored.

It is this way, we are told, because we have no control upon what is advertised on OUR forum and what is not. This doesn’t seem right to me.:\

see thread link below
http://www.mac-forums.com/forums/switcher-hangout/264462-another-lesson-learned.html#post1359393

This person actually downloaded and installed MacKeeper because it was advertised on Mac Forums and therefore they deemed appropriate to install.

Suppose that these uncontrollable advertises start to post porn adverts or other equally inappropriate media, what would happen then? Would we start to say no? Surely, regardless of who pays for the forum, the mods/admins have a right to be consulted or at the very least a sticky at the front before we join to say that we do not support any product as advertised on this forum, whatsoever, or better still can we ban advertisements all together?

Is there nothing we could do?

That’s my rant over. Back to the day job.

mrplow
01-23-2012, 08:57 AM
I'll add my voice to that (for what it's worth).

A very reasonable question.

cwa107
01-23-2012, 10:02 AM
Thanks for your feedback. We are working with our parent organization, iNet interactive to try to eliminate the MacKeeper ads.

j0nb0y32
01-23-2012, 10:05 AM
Thanks for your feedback. We are working with our parent organization, iNet interactive to try to eliminate the MacKeeper ads.

thanks cwa107

I.M.O.G.
01-23-2012, 10:10 AM
Agreed. Reasonable topic and question.

I'll look into it.

cwa107
01-23-2012, 10:12 AM
Agreed. Reasonable topic and question.

I'll look into it.

Thanks Matt.

RavingMac
01-23-2012, 10:31 AM
I don't have a great deal of insight on how websites and advertising coexist, but I appreciate that advertising is a big reason we have the Internet we have today. In the same way that commercial Television (at least in the US) expanded and took the shape it is today because of commercials (up till relatively recently a neccessary and unavoidable evil--I truly love my DVR).

The problem as I see it (and I may be totally off base here) isn't so much the specific advertising as it is the implication that we endorse a product because that advertising appears here.

I don't know a way around that other than getting rid of it (which appears to be an option under consideration), but on the other hand I don't think we want to get into censoring and suppressing either ala all that SOPA and PIPA mess that was proposed.

Anyway, I don't have much of a point to make; lack of coffee tends to make me wax philisophical. I will add that I REALLY appreciate the work our staff does (even Van and Brian), especially their attitude, which is one of the big reasons that keeps me coming back.

cwa107
01-23-2012, 10:56 AM
As much as it pains me to do so - I think one of the lessons learned here is that we, as staff, need to monitor the ads better.

To be quite honest, I've used the Ad-Free skin ever since it was first made available, and I normally run Ad Block Plus. So, I'm not seeing what the average user does here. And that obviously, can be problematic.

So, thanks J0nb0y32 for bringing this up and raising awareness of the seriousness of the problem.

I.M.O.G.
01-23-2012, 10:59 AM
Razormac, while your point may not be the most pointed point, I think it makes a really solid point to me. :D I agree fully on the staff here too - they are a pleasure to work.

Ideally from my perspective, we wouldn't approve/filter/censor advertising here. Ideally we would have a content rating system, to ensure no innappropriate/objectionable content is displayed in ads (sex/drugs/illegal stuff), and that is it.

From a principal standpoint, it is important to me to have separation of church and state. Church is the community - grass roots, regular joe, personal guidance and opinions shared for the sake of helping one another. That is stuff that is authentic and I trust without as much skepticism. The state is the business which makes that possible to take place - sales, advertising, paying bills. If the community can practice its "faith" without interference from the "state", that is an ideal situation to me - and in turn, the community would stay out of state affairs as well. Maybe that doesn't entirely make sense in real life - but it would be an easy, somewhat "fair" arrangement.

But there is an important issue present across all forums, and that is often visitors take advertisements as endorsements. I don't know why people take that perspective, but it is a fact that they do. It is weird to me, as if you watch a TV show, you don't think the actors endorse doritos, feminine hygiene products, and toothpaste - its just considered advertising which makes the TV show free for you to watch. In my experience, ad sales people often take a traditional TV advertiser perspective - they often don't immediately understand why the audience would object to the advertisement of a particular piece of software or a particular product. Our feedback can help with that.

And ultimately, perception is reality. If people perceive ads as endorsements/approval, we likely do want to have some level of oversight on what ads we promote here. Again, ideally I'd prefer to stay out of advertising matters, as I prefer advertising stays out of my forum operation matters - but at times, it is good to work together.

vansmith
01-23-2012, 12:08 PM
I will add that I REALLY appreciate the work our staff does (even Van and Brian), especially their attitude, which is one of the big reasons that keeps me coming back.Haha, glad to know that me and BLVPI are an afterthought. :P


But there is an important issue present across all forums, and that is often visitors take advertisements as endorsements. I don't know why people take that perspective, but it is a fact that they do. It is weird to me, as if you watch a TV show, you don't think the actors endorse doritos, feminine hygiene products, and toothpaste - its just considered advertising which makes the TV show free for you to watch.I think part of the problem is relevance to the content. Watching a TV show (let's say Mad Men) and then seeing a commercial for Doritos, one would be hard-pressed to make a connection. On the flip side, if one browses a Mac forum and sees an ad for MacKeeper, one can make a connection with ease (regardless of whether or not it's a legitimate one). The closer the relevance, the easier it is to conflate advertisement with endorsement.

RavingMac
01-23-2012, 12:18 PM
Haha, glad to know that me and BLVPI are an afterthought. :P


Okay . . . I will come clean. I ESPECIALLY appreciate Van and BLVPI, but am trying to help keep their egos in check (a losing proposition I will admit). ;)

Lifeisabeach
01-23-2012, 12:42 PM
The problem as I see it (and I may be totally off base here) isn't so much the specific advertising as it is the implication that we endorse a product because that advertising appears here.

I don't know a way around that other than getting rid of it (which appears to be an option under consideration), but on the other hand I don't think we want to get into censoring and suppressing either ala all that SOPA and PIPA mess that was proposed.

The ads shouldn't necessarily be individually approved, and endorsement shouldn't be implied (even though many people do assume that). But it is a problem when you receive revenue from advertising a product that we have a great disdain for. It'd be one thing if it was a select few of us who have a problem with it, but the concerns over MacKeeper in particular is nearly universal. Rejecting ads from companies that make software that we as a community find to be highly problematic isn't censorship. It's practicing what we preach. Well some variation of that saying anyway.


I will add that I REALLY appreciate the work our staff does (even Van and Brian), especially their attitude, which is one of the big reasons that keeps me coming back.

Hear hear!

j0nb0y32
01-23-2012, 01:00 PM
okay . . . I will come clean. I especially appreciate van and blvpi, but am trying to help keep their egos in check (a losing proposition i will admit). ;)

good call, but kind of agree with the sentiment...said from the corner of my mouth

harryb2448
01-23-2012, 04:41 PM
Raised the latest ads here for MacKeeper Antivirus. The problem as I see it new Mac users may well consider the product/s promoted here to come with some sort of 'seal of approval'.

Going in for shoulder re-construction Friday so posts may be minimal trying to type one handed, and left handed at that. Young fellows give lifting weights a miss ~ take that from an old feller!

McYukon
01-23-2012, 04:50 PM
Going in for shoulder re-construction Friday so posts may be minimal trying to type one handed, and left handed at that. Young fellows give lifting weights a miss ~ take that from an old feller!
Ouch, hope all goes well!

RavingMac
01-23-2012, 07:50 PM
Ditto . . . on that Harry.
Will remember you in my prayers for success and quick healing.

chscag
01-23-2012, 07:58 PM
Hang in there Harry. Wishing you a speedy rehab. And lay off "pumping iron" for awhile. :)

robduckyworth
01-23-2012, 08:24 PM
Raised the latest ads here for MacKeeper Antivirus. The problem as I see it new Mac users may well consider the product/s promoted here to come with some sort of 'seal of approval'.

Going in for shoulder re-construction Friday so posts may be minimal trying to type one handed, and left handed at that. Young fellows give lifting weights a miss ~ take that from an old feller!

Wishing you a speedy recovery mate.

j0nb0y32
01-23-2012, 10:34 PM
Raised the latest ads here for MacKeeper Antivirus. The problem as I see it new Mac users may well consider the product/s promoted here to come with some sort of 'seal of approval'.

Going in for shoulder re-construction Friday so posts may be minimal trying to type one handed, and left handed at that. Young fellows give lifting weights a miss ~ take that from an old feller!

you'll just have to use your legs....or ask Siri to type for you......now there's a thought..voice activated laptop and software....:\

dtravis7
01-23-2012, 10:37 PM
you'll just have to use your legs....or ask Siri to type for you......now there's a thought..voice activated laptop and software....:\

On knows, just what we need, Siri on the Mac. :D

I am old fashioned enough to do the searching myself! :D

Will be praying Harry it all goes well.

vansmith
01-23-2012, 10:54 PM
Best of luck with the surgery Harry. Here's to hoping for a speedy and painless recovery. :)

Lifeisabeach
01-23-2012, 11:03 PM
you'll just have to use your legs....or ask Siri to type for you......now there's a thought..voice activated laptop and software....:\

Well actually… you can use Siri to enter text on a Mac.

How to use Siri for voice dictation on a Mac with Mobile Mouse | TUAW - The Unofficial Apple Weblog (http://www.tuaw.com/2011/11/19/how-to-use-siri-for-voice-dictation-on-a-mac/)

harryb2448
01-23-2012, 11:57 PM
Thanks guys. Too old to learn that Siri nonsense, but eight weeks in a sling....................

My poor wife!

cwa107
01-24-2012, 12:00 AM
Thanks guys. Too old to learn that Siri nonsense, but eight weeks in a sling....................

My poor wife!

Good luck Harry and best wishes for a speedy recovery!

In the meantime, you might want to check out Dragon (http://www.nuance.com/for-individuals/by-product/dragon-for-mac/index.htm). I know you think you're too old to learn, but some of the most self-admitted computer neophytes I know at work swear by it.

dtravis7
01-24-2012, 12:21 AM
A second for Dragon. I had a friend who was paralyzed and could not use her arms at all that used dragon on the PC and did Photoshop work with it! Amazing to watch.

j0nb0y32
01-24-2012, 01:41 AM
A second for Dragon. I had a friend who was paralyzed and could not use her arms at all that used dragon on the PC and did Photoshop work with it! Amazing to watch.

Crikey!!! if it can do AutoCAD i can put my feet up....now where are those cigars??:Cool:

pendlewitch
01-24-2012, 08:27 AM
Well, for me I think that you need to strike a balance and if revenue now drives the forum along then perhaps put the price up for the undesirable ones, because times may get tough and if we've canned them once they may be reluctant to come back?

Is it me or have advertisers and marketeers taken over the whole shooting match?
Everything I do, see, read or hear is covered by these people.

Ghost Rider
01-24-2012, 08:51 AM
Raised the latest ads here for MacKeeper Antivirus. The problem as I see it new Mac users may well consider the product/s promoted here to come with some sort of 'seal of approval


Harry that is what I first thought when I cam on board.

what amazes me is they have a product made for one of the best platforms out there yet they cannot approve on it and make it Mac friendy? I doubt they got on board and said lets make a real ****** product and advertise the crap out of it so we ca make a quick buck. Have they ever been on this forum to discus their shortcummings and new updates to improve Mackeeper?

cwa107
01-24-2012, 09:09 AM
Harry that is what I first thought when I cam on board.

what amazes me is they have a product made for one of the best platforms out there yet they cannot approve on it and make it Mac friendy? I doubt they got on board and said lets make a real ****** product and advertise the crap out of it so we ca make a quick buck. Have they ever been on this forum to discus their shortcummings and new updates to improve Mackeeper?

They're a sham outfit, much like iSkySoft and the others. They make a barely functional piece of software and then do exactly as you described, although I have seen them respond to certain reviews.

From what I understand, it has been improved a bit - earlier incarnations actually ran in WINE! (in other words, the app was developed for Windows and was running in emulation).

pendlewitch
02-23-2013, 08:00 AM
Hello folks,

Did anything ever come of this at all because I just answered a lonely post asking advice on reinstalling it?

There is currently a very prominent banner in our forum header which sticks out like a sore thumb.

What about a prominent sticky in one of the forums or indeed a forum by way of a definitive statement giving a balanced and fair view of our opinion on this app and the other well known one?

Or indeed we can just keep bumping this thread to keep it in minds eye.

cwa107
02-24-2013, 09:56 AM
I haven't seen a MacKeeper ad on here for quite some time - until this morning. Seems like it's getting rotated in on the AdChoices carousel.

I have asked many times that we do a better job of curating ads - particularly those for products like MacKeeper that are scareware at best, malware at worst. Unfortunately, our volunteer staff is far removed from these kinds of decisions. So, while we can ask, beg, and plead - at the end of the day, it's out of our hands.

I don't want to be dismissive of this concern - it is a valid criticism. When you prominently feature an ad at the top of the forum, I think there's a natural tendency for people to think the solution is endorsed by the forum. And since so many of our visitors are coming here looking for help, I'm sure that this is a very effective marketing tool for them.... and I can't tell you how much heartburn that gives me. With that said, I truly appreciate all of the damage control you do, both the staff and the senior members. Without your constant vigilance, I shudder to think what would become of our reputation.

Sawday
02-25-2013, 08:54 AM
And seven years later MacKeeper is STILL being advertised here...

dtravis7
02-25-2013, 11:03 AM
I am seeing the Mackeeper banner 99% of the time I come to the forums now. The last 2-3 days for sure. It's right at the top of the page and says it's highly recommended.

cwa107
02-26-2013, 12:07 AM
And seven years later MacKeeper is STILL being advertised here...

As I noted in the post you featured in your screenshot, I am painfully aware of it. We are working with the powers that be to try to find an amicable solution to this problem.

doodle47
02-26-2013, 12:47 AM
I haven't seen a MacKeeper ad on here for quite some time - until this morning. Seems like it's getting rotated in on the AdChoices carousel.

Speaking of AdChoices, I just spotted this at the top of a forum page:

"How to Defrag Your iMac? + Defragment Your iMac in Minutes! + Follow The Simple Instructions... Mac-Defrag.softcity.com" This links to a scareware ad.

Caveat emptor!

macuser1232
03-02-2013, 12:05 PM
What about CleanMyMac? Or is that legit?

cwa107
03-02-2013, 12:07 PM
What about CleanMyMac? Or is that legit?

I think CleanMyMac is held in about the same esteem as MacKeeper, though it's not quite as awful in my experience.

Really, both of these products don't do anything more than Onyx (http://www.titanium.free.fr/) does. And Onyx is both well-respected and effective (and free too).

macuser1232
03-02-2013, 12:09 PM
I think CleanMyMac is held in about the same esteem as MacKeeper, though it's not quite as awful in my experience.

Really, both of these products don't do anything more than Onyx (http://www.titanium.free.fr/) does. And Onyx is both well-respected and effective (and free too).

Yes I also use Onyx and greatly enjoy it. I recently discovered an application called Maintenance which is like a smaller version of Onyx. Though, I am still confused sometimes at what some certain functions do on Onyx.

cwa107
03-02-2013, 12:12 PM
Yes I also use Onyx and greatly enjoy it. I recently discovered an application called Maintenance which is like a smaller version of Onyx. Though, I am still confused sometimes at what some certain functions do on Onyx.

Maintenance basically distills Onyx down to its essence - running routine maintenance tasks and tries to make Onyx more user-friendly. If you don't understand what certain functions in Onyx do, simply don't run them.

That said, OS X does a pretty decent job of maintaining itself. As long as you don't fill the system drive, leaving at least 15-20% free at all times, you pretty much don't need to worry about it. If you feel the need to maintain it (i.e., you're not having a specific problem, just want to be proactive) then you can run Onyx or Maintenance about once every 3-6 months. More often than that and you're defeating the point of some of the caches you'll be clearing.

harryb2448
03-02-2013, 04:25 PM
And for folks new to Onyx have a read of this link:-

Onyx Mac – Instant Download Onyx for Mac OS X » Blog Archive » How to use OnyX for Mac (http://www.onyxmac.com/how-to-use-onyx-for-mac.html)

pbounds
04-11-2013, 12:32 PM
Thanks for your feedback. We are working with our parent organization, iNet interactive to try to eliminate the MacKeeper ads.


I was fooled into believing MACkeeper was a 'good' product for a MAC, and purchased the product... but not on this forum...

Kudos To the forum admins if they remove those ads from this forum...

Paul Bounds
Houston, TX

Martin Hammond
01-10-2015, 02:47 PM
I was fooled into believing MACkeeper was a 'good' product for a MAC, and purchased the product... but not on this forum...

Kudos To the forum admins if they remove those ads from this forum...

Paul Bounds
Houston, TX

I too was fooled into purchasing this absolute piece of cr*p lately as well, and strangely enough was from an annoying ad that kept popping up everywhere.

Well after stupidly clicking the link and seeing what it had to offer i was sitting on the fence thinking that it might actually help speed up my mac etc. So when i found a website offering a discount on it and being in the xmas spending habit i thought what the hell and purchased the most expensive option, and well you can guess the rest..

But after finally getting rid of it from my computer im now looking to get my money back, but am getting no reply either from their official website or from the coupon code site (http://www.eccouponcode.com) (although i doubt they are actually related to the Mackeeper developers).

All in all though, it seems like it was an expensive lesson to learn - But at lease it led me to this forum which looks pretty cool so far :)

HalfDemon
02-01-2016, 12:14 AM
I'm not gonna claim to know what say internet communities have over the advertisers they host but in my experience one piece of information I've acquired is that in a lot of cases advertising is the reason a community is free for it's members to use (or possibly for it's admin to create and maintain) because they are the source of income.
MacForums doesn't seem the type that this applies to, but again, not gonna make assumptions.

While I'm newer at MacForums so haven't really noticed the Ads here I've been thrown a MacKeeper pop-up Ad countless times while going about my internet activities and that's what tipped me off not to trust it. Never trust pop-up Ads.
It also doesn't hurt that I am just a cautious person and only use security software approved by my stepfather who is an IT expert.

Considering how deceptively Ads are both placed and designed, for example in my case I tend to encounter the MacKeeper pop-up while browsing questionable web pages such as sources of media streaming that are considered illegal though also in some cases Tinypic which could be a play at the exposed concern factor, it's concieveable to me how folks could fall into their trap.
I feel for those folks, such as Martin Hammond here, there have been ads, usually those ******* ones which tell you that your computer is infected which have briefly fooled me as well.

Martin, I'm betting that you're not being ignored by MacKeeper's "Support" team by accident, that the whole thing is a scam and I am sorry for your financial loss.
Perhaps this thread may help you:
http://www.mac-forums.com/apple-rumors-and-reports/325262-mackeeper-refunds.html

Hubert110
02-10-2016, 03:42 PM
Can someone help me, I downloaded MacKeeper, at least that's what I think it is, and now my minecraft and other games don't run. Please help if you know how to fix this issue.

pigoo3
02-10-2016, 03:50 PM
Please help if you know how to fix this issue.

Uninstall MacKeeper.

- Nick

Hubert110
02-10-2016, 08:30 PM
It won't uninstall. I think it might be a disguised virus.

chscag
02-10-2016, 08:39 PM
It's not a virus although some folks would tell you that it's worse than a virus! Follow these instructions (http://www.macissues.com/2015/05/19/how-to-manually-remove-mackeeper-from-your-mac/) to completely uninstall Mackeeper.

sailor#1
02-16-2016, 07:42 PM
In general, I make it a practice of not installing ANY administrative third-party software on my MAC. This goes for Mackeeper, Onyx, CleanMyMac, etc.

I spent many years as a Windows user from the 3.1 days in the early 80's and now use Win10 on my MP using Parallels. I never saw any 3rd party software that was worth a thimble of spit when it came to protecting, cleaning, etc, with two exceptions: a good antivirus program such as Norton; a good defragger such as Diskeeper. I many times found myself helping Windows people dig themselves out from under this utility or that, many times one on top of the other until their machines virtually stopped and had to be restored from scratch.

Mac OS was continually developed to avoid the need for both of these. It defrags itself and certain people say it won't allow any virus, TROJAN or other malware on board. (Even so, I do still use the latest version of Norton on all three of our Macs now running OS X 10.11.3 and also inside Parallels/Win10.)

So my advice, for what it is worth, if a system utility didn't come from Apple, don't install it and keep your disk utilization below 80% or so.

chscag
02-16-2016, 08:12 PM
We're going to close this thread. Any other suggestions or comments about Mackeeper can be posted in our Security forum or even OS X apps (if you think Mackeeper is an app) ;)