- Joined
- Feb 10, 2011
- Messages
- 30
- Reaction score
- 0
- Points
- 6
Hi,
We have a client who is having trouble using our online backup software through an Airport Express. If he connects by Ethernet directly to his MacBook it will download our software and connect to our servers. However, as soon as he goes through his Airport Express, all communication with any of our servers stops. Even his PC won't work through the Airport. Anyone have any ideas?
Here's his stats:
Mac
Model Name: iMac
Model Identifier: iMac5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 1.25 GB
Airport Express
Purchased late 2010
We have a client who is having trouble using our online backup software through an Airport Express. If he connects by Ethernet directly to his MacBook it will download our software and connect to our servers. However, as soon as he goes through his Airport Express, all communication with any of our servers stops. Even his PC won't work through the Airport. Anyone have any ideas?
Here's his stats:
Mac
Model Name: iMac
Model Identifier: iMac5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 1.25 GB
Airport Express
Purchased late 2010