- Joined
- Apr 17, 2008
- Messages
- 159
- Reaction score
- 0
- Points
- 16
I need some serious help! I just attempted to download the latest upgrade to my 3G (with the SMS patch). When I returned to my computer, it said that there was an error and the upgrade could not be completed. I had to do a soft reset of my phone, but when it comes on, all I get is a white screen, and then it shuts down again.
iTunes says that the phone "must be restored before it can be used in iTunes." My concern is that iPhone only identifies my phone as "Phone" under the device and not my specific phone. Additionally, the only tab at the top is "Summary" (no Application, Music, Video, etc), and under "Capacity" and "Software" it says "n/a."
If I select the "Restore" option, how will iTunes know what to sync afterwards, if it cannot even identify my phone now?
Please help, I have never had any problems with my phone, so I am not familiar with things like restoring the phone and how to do so properly without losing everything!!!
iTunes says that the phone "must be restored before it can be used in iTunes." My concern is that iPhone only identifies my phone as "Phone" under the device and not my specific phone. Additionally, the only tab at the top is "Summary" (no Application, Music, Video, etc), and under "Capacity" and "Software" it says "n/a."
If I select the "Restore" option, how will iTunes know what to sync afterwards, if it cannot even identify my phone now?
Please help, I have never had any problems with my phone, so I am not familiar with things like restoring the phone and how to do so properly without losing everything!!!