Hello everyone,
I am starting this thread for my mother-in-law. She just got a new iMac,and has been having trouble with her printer. I downloaded drivers from HP's site,and installed them,but it doesn't seem to have fixed anything. What she is telling me is that she used to be able to select print quality,and which tray the printer printed from. She would do this so she could draw from a second tray on the printer that has photo paper in it with a 5x7 size,but when she goes to print it didn't allow her to choose which tray,or quality. I tried doing a few things,but there is no where I can find to set preferences for the printer. She isn't too happy with her new Mac,and she is wondering if she just wasted a bunch of money. I told her we have had our iMac for three years with none such troubles that she has been experiencing,but she has had plenty. I downloaded the driver,and went through the installer. It all seemed to work just fine,but I am not sure where the utility folder,or whatnot is for this driver that I downloaded,so maybe it didn't work right. Any help on this would be appreciated.
Chris
I am starting this thread for my mother-in-law. She just got a new iMac,and has been having trouble with her printer. I downloaded drivers from HP's site,and installed them,but it doesn't seem to have fixed anything. What she is telling me is that she used to be able to select print quality,and which tray the printer printed from. She would do this so she could draw from a second tray on the printer that has photo paper in it with a 5x7 size,but when she goes to print it didn't allow her to choose which tray,or quality. I tried doing a few things,but there is no where I can find to set preferences for the printer. She isn't too happy with her new Mac,and she is wondering if she just wasted a bunch of money. I told her we have had our iMac for three years with none such troubles that she has been experiencing,but she has had plenty. I downloaded the driver,and went through the installer. It all seemed to work just fine,but I am not sure where the utility folder,or whatnot is for this driver that I downloaded,so maybe it didn't work right. Any help on this would be appreciated.
Chris