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  1. #1
    iTunes/Apple TV authentication issues

    Member Since
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    (Late 2009) Mac Mini 10.9.5, 2.26 Ghz Intel Core 2 Duo, 2 GB 1067 Mhz DDR3
    Question iTunes/Apple TV authentication issues
    Ok heres the deal, I had a previous "Apple ID" a couple of years ago before I moved and before I had an Apple TV. My problem is that some of my content is authenticated under my old account/Apple ID and Apple won't allow me to view or listen to that content on my iphone or Apple TV. I tried logging into my old account but for some reason I can't explain my password no longer works and my birthday they say doesn't match. I have several movies and several songs I purchased that for now I can only view or listen to straight from my Mac Mini. Is there a way I can get my movies/music to be recognized as authenticated so I can watch and listen to them on my iphone and Apple TV? I'm not trying to break any laws, but I don't wish to lose the content I paid for from Apple... Any help is appreciated.

  2. #2
    iTunes/Apple TV authentication issues
    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
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    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    I had the same problem with some music videos a call to Apple and some security questions answered I gained access to old account and recouped the videos.

  3. #3
    iTunes/Apple TV authentication issues

    Member Since
    Dec 14, 2009
    Location
    Elberton, GA
    Posts
    61
    Specs:
    (Late 2009) Mac Mini 10.9.5, 2.26 Ghz Intel Core 2 Duo, 2 GB 1067 Mhz DDR3
    Thanks I'll try that. Any particular phone number or department?

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