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  1. #1
    Update killed my device
    dphershman's Avatar
    Member Since
    May 02, 2010
    Location
    Seattle
    Posts
    49
    Specs:
    15 inch MBP 2.5 ghz i7 16 GB Antiglare screen
    Update killed my device
    I did an update for my Apple TV as suggested, but it killed the device. Can't get it to turn on. The update closed as normal, but then the light went off and nothing seems to resurrect it. Any ideas?

  2. #2
    Update killed my device
    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,379
    Specs:
    21" iMac 2.9Ghz 16GB RAM & 13"MBP 2.9Ghz i7 8GB RAM 10.10.3, iPhone5 & iPad Air 2 iOS 8.3, ATV3
    Hook it up to iTunes via the Micro USB and restore the device and start from scratch.

    Follow the instructions here.

    Cheers
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  3. #3
    Update killed my device
    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Did you try connecting the mini USB to the apple TV under the HDMI port then connect to your MBP 's USB and with iTunes open restore the ATV?
    TattoedMac beat me to the punch.

  4. #4
    Update killed my device
    dphershman's Avatar
    Member Since
    May 02, 2010
    Location
    Seattle
    Posts
    49
    Specs:
    15 inch MBP 2.5 ghz i7 16 GB Antiglare screen
    it worked---- the cable cost me $20, but it was easy to restore Thanks for the link to the correct apple support page. I couldn't find that page when I searched, the support links all pointed to taking it to an apple store for a technician to deal with. Thanks!

  5. #5
    Update killed my device
    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,379
    Specs:
    21" iMac 2.9Ghz 16GB RAM & 13"MBP 2.9Ghz i7 8GB RAM 10.10.3, iPhone5 & iPad Air 2 iOS 8.3, ATV3
    Not a problem.Glad you have it sorted

    Cheers
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

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