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Verizon iPhone 4 owners report fewer dropped calls than AT&T customers

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Verizon iPhone 4 owners report fewer dropped calls than AT&T customers

att-verizon-dropped-call4511.jpg
ChangeWave conducted a survey of 4,068 wireless customers to determine the difference between Verizon iPhone owners and AT&T iPhone owners. The survey was completed on March 28th and takes into account Verizon owners' initial response to the iPhone's performance on the CDMA network.

The results show that overall, Verizon iPhone owners are as equally as satisfied as their AT&T counterparts with 82% of Verizon owners and 80% of AT&T owners reporting they are very satisfied with their current service. Dropped calls on the two carriers differed greatly with AT&T customers reporting up to 4.6 percent of dropped calls and Verizon customers coming in with a much lower 1.4 percent.

Over the two-year survey, Verizon's dropped call rate has fell from 2.7 percent in 2008 to 1.4 percent in March 2011. AT&T, on the other hand, has shown an increase from 3.6 percent in 2008 to the current 4.6 percent in March 2011. This 4.6 percent is encouraging and shows that AT&T is trying to address this problem. Though its dropped call rate is higher than 2008, this rate is slowly falling down from a high of 6% reported by AT&T iPhone owners in September 2010.

[Via AppleInsider]

Verizon iPhone 4 owners report fewer dropped calls than AT&T customers originally appeared on TUAW on Tue, 05 Apr 2011 14:00:00 EST. Please see our terms for use of feeds.




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It'll be interesting to see how the T-Mobile purchase affects AT&T's numbers.
 
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Why are they still running the anti ATT adds from Tmobile if ATT purchased them?

I don't believe it's a done deal yet and they still have to remain competitive even if they're competing against themselves. Just good business sense.
 
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Why are they still running the anti ATT adds from Tmobile if ATT purchased them?
As MYmacROX has mentioned the merger has not been finalized yet and still needs the approval of the US government's antitrust decision about it. If the government decides to block the merger then T-Mobile will be on their own again and have to be profitable so they can't stop all ads and wait for the merger that may never happen.

As of right now AT&T does not own T-Mobile so technically they are still in competition. It will be a little awkward if the merger does go through because of the T-Mobile ads insulting AT&T. However I am curious to see how much the network will improve if there is a merger.
 
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It is FAR from a done deal. The purchase has to go through a 12-18 months (at a minimum) regulatory approval process, followed by months, if not years, of integrating both companies into a single entity. Assuming the deal goes through, you're looking at around 2-3 years before you see any changes.
 

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