Page 1 of 2 12 LastLast
Results 1 to 15 of 24
  1. #1


    Member Since
    Jan 10, 2012
    Posts
    362
    It's really getting sluggish!
    MacBook Pro (Retina, 15-inch, Early 2013)
    Running 10.12.4

    Recently my MBP is really getting sluggish in Safari to the point where it just won't open pages and comes up with "Safari can't open that page" going into Yahoo, Facebook, mail and just about any other place I want to go.

    I have run the full Onyx maintenance/cleaning program and it seems to help for a while but then the MBP reverts to its slow behaviour.
    When running Onyx I get the message "The system extension "EltimaAsync.kext" is not compatible with this version of OS X and canít be used." Not sure what that means.

    I frequently get the dreaded spinning ball!

    It is fine opening Photos but even there, very occasionally, freezes and has to be hard shutdown.

    Is it time to put it in for a service, but then what would they do that I can't?

    Any help would be appreciated.

  2. #2

    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    806
    Specs:
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Sierra; iPhone 5s 64gb; iPad Mini 2, 32gb
    What RAM are you working with?
    Sue

    If the shoe fits, buy it in every colour.

  3. #3

    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
    Posts
    3,240
    Specs:
    2011 15" MBPro, 2013 13" MBAir, 2010 MacPro, 2011 21.5 iMac, iPhone 7+
    The symptoms point to an incompatible app mucking up the works. What I found from searching is that it is a problem with SyncMate?? I found an older article but it deals with El Capitan but you can see if it sounds familiar to what you have going on. The article does refer to FileVault. If you are using FileVault I have read of several people having issues with it. Also are you running any anti-virus? Most of us on here do not recommend you run any.

    https://superuser.com/questions/9870...l-capitan-boot

    Lisa
    Recommend using Onyx to clean your mac and Malwarebytes for Mac to remove malware infections.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

  4. #4

    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, USA
    Posts
    2,732
    Specs:
    L2014 Mac mini macOS 10.12, iPhone 6 iOS 10, iPad Pro 1 12.9" iOS 10,  Pencil 1
    Did you do an upgrade from the previous OS X to macOS Sierra, or did you do a clean install of Sierra? If you did a clean install of Sierra did you "migrate" your data during install/setup? It looks like you brought the app to Sierra, but it is not compatible with the current macOS.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  5. #5


    Member Since
    Jan 10, 2012
    Posts
    362
    Thanks folks.

    Right. Ram - 8Gb 1600Mhz. DDR3.

    I did an update of the OS a month ago so guess this version of Sierra came with that.

    Not sure whether SyncMate or FileVault are running? A search in Finder doesn't come up with either?

  6. #6

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    37,395
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    What RAM are you working with?
    This model MBP has soldered in RAM.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  7. #7

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    37,395
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by cheddar-caveman View Post

    Not sure whether SyncMate or FileVault are running? A search in Finder doesn't come up with either?
    Check Activity Monitor.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  8. #8

    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, USA
    Posts
    2,732
    Specs:
    L2014 Mac mini macOS 10.12, iPhone 6 iOS 10, iPad Pro 1 12.9" iOS 10,  Pencil 1
    Quote Originally Posted by cheddar-caveman View Post
    Thanks folks.

    Right. Ram - 8Gb 1600Mhz. DDR3.

    I did an update of the OS a month ago so guess this version of Sierra came with that.

    Not sure whether SyncMate or FileVault are running? A search in Finder doesn't come up with either?
    What I was asking for, was when you upgraded to Sierra, did you erase the drive and then install Sierra, or did you just install Sierra on top of the previous OS X? I will assume you just upgraded over the previous OS X.

    Did you buy this Early 2013 MBP new or did you purchase it used?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  9. #9


    Member Since
    Jan 10, 2012
    Posts
    362
    ferrerr, yes I just did the upgrade, I did not remove the previous OS (El Captain I think) before doing so.

    I bought this new in 2013.

    Wow, running Activity monitor there are dozens of things on it but not SyncMate or FileVault.

    The largest activity seems to be kernel_task.

  10. #10

    Randy B. Singer's Avatar
    Member Since
    Feb 01, 2011
    Location
    Sacramento, California
    Posts
    1,049
    Quote Originally Posted by cheddar-caveman View Post
    Recently my MBP is really getting sluggish in Safari to the point where it just won't open pages and comes up with "Safari can't open that page" going into Yahoo, Facebook, mail and just about any other place I want to go.
    If you are only having problems with Safari, and nothing else, the very first thing that I'd try is resetting Safari.

    As of OS X 10.10 (Yosemite), Safari no longer has a reset function.

    Instead, have a look at this article for how to very comprehensively reset Safari:
    https://www.macissues.com/2015/06/22...i-on-your-mac/
    Randy B. Singer
    Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
    Mac OS X Routine Maintenance ē http://www.macattorney.com/ts.html

  11. #11


    Member Since
    Jan 10, 2012
    Posts
    362
    Thanks for that Randy - I'll certainly give that a go. Yes it seems to be an issue with running Yahoo in Safari. I'll click on one of my bookmarks and nothing happens until I get the message Safari cannot open that page. Photos, for example, runs fine although even there I sometimes get the spinning disc.

  12. #12

    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    806
    Specs:
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Sierra; iPhone 5s 64gb; iPad Mini 2, 32gb
    Try another browser and see if that's any more amenable.
    Sue

    If the shoe fits, buy it in every colour.

  13. #13

    ferrarr's Avatar
    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, USA
    Posts
    2,732
    Specs:
    L2014 Mac mini macOS 10.12, iPhone 6 iOS 10, iPad Pro 1 12.9" iOS 10,  Pencil 1
    Add these extensions to Safari, Ghostery, and AdBlock Plus. To add extensions, go to, Safari > Extensions, on the page that opens, both Extensions should be available.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  14. #14


    Member Since
    Jan 10, 2012
    Posts
    362
    OK, followed several of the suggestions in the link from Randy and things have definitely speeded up, so thanks for that.
    I already have Ghostery and Adblock up and running ferrarr thanks.

    Not sure how one goes about instaling/running another browser? I guess something like Firefox?

  15. #15

    lclev's Avatar
    Member Since
    Jul 24, 2013
    Location
    Ohio (USA)
    Posts
    3,240
    Specs:
    2011 15" MBPro, 2013 13" MBAir, 2010 MacPro, 2011 21.5 iMac, iPhone 7+
    Firefox is fine. I like Google Chrome too. I also have used Opera.

    Here is a link to firefox.

    https://www.mozilla.org/en-US/firefox/new/

    Just download and a window will open to allow you to drag it to the applications folder. Now if you want to you can open applications and drag the icon to your dock so it is easier to access.

    Lisa
    Recommend using Onyx to clean your mac and Malwarebytes for Mac to remove malware infections.
    If you have been helped, please add to their reputation by clicking on the icon in the lower left hand corner of the post.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. MBP becoming sluggish...
    By stcx86 in forum Apple Notebooks
    Replies: 3
    Last Post: 07-22-2010, 09:36 AM
  2. Sluggish system - or what?
    By rasmusDoh in forum OS X - Operating System
    Replies: 1
    Last Post: 05-17-2010, 06:18 PM
  3. Sluggish mbp
    By PastorKenny in forum Apple Notebooks
    Replies: 9
    Last Post: 02-21-2010, 10:34 AM
  4. Iphone Sluggish
    By macjuicy23 in forum iPhone Hardware and Accessories
    Replies: 2
    Last Post: 10-10-2007, 01:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •