Page 1 of 2 12 LastLast
Results 1 to 15 of 24
  1. #1


    Member Since
    Apr 19, 2017
    Posts
    2
    Help! My MacBook Pro may have water damage :(
    Hi there, everyone. I have a mid 2012 MacBook Pro that I purchased new from Best Buy in December 2015. Last week, I thought my MacBook Pro was looking a little dirty so with my laptop powered off, I tried cleaning it with some water and tissues. After cleaning it, I turned it on. My keyboard stopped working. It wouldn't let me type my password in. I tried doing the smc reset but it didn't work. So I turned my computer off with the power button. I restarted it again a minute or two later and it went to a password reset thing but I couldn't do it because my keyboard isn't working. It had an option to boot from the hard drive. But I didn't feel comfortable with that. So I turned it off again and googled water damage MacBook Pro. One of the tips I saw was to dry it off and leave it upside down on a towel with a fan to dry it out for a few days. Two days later, I tried again. Same thing keyboard didn't work. My screen seems to be ok. The laptop still charges. I only tried to see if it would still charge for a second. I'm not sure exactly how much water got in but I know it wasn't much. I haven't taken it to the Apple Store yet. Could it just be a problem with the keyboard? the backlights are not coming on. I hope this is something fixable. I use this computer for school.
    Thanks,
    Julie

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    23,728
    Specs:
    iMac, i7 4GHz, 32GB memory, 1TB Flash Storage, OS X.12.4.
    G'day and welcome to the forums.

    Ohh dear that is a shame. Liquids should never be taken near a notebook computer but it is a little late. Go to this 'sticky' on this very subject. It is very common, and sadly it is often fatal if the water has got into the logic board. Should that be the case., the fix is often +$500.00.


    http://www.mac-forums.com/apple-note...ghlight=liquid
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    37,388
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Please read our water spill thread:

    http://www.mac-forums.com/apple-note...ok-thread.html

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  4. #4

    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    804
    Specs:
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Sierra; iPhone 5s 64gb; iPad Mini 2, 32gb
    Quote Originally Posted by harryb2448 View Post
    G'day and welcome to the forums.

    Ohh dear that is a shame. Liquids should never be taken near a notebook computer but it is a little late. Go to this 'sticky' on this very subject. It is very common, and sadly it is often fatal if the water has got into the logic board. Should that be the case., the fix is often +$500.00.
    Except Apple's own advice is to clean retina screens with a damp cloth. https://support.apple.com/en-gb/ht204172
    Sue

    If the shoe fits, buy it in every colour.

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    51,757
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 7+, 3 iPods, Sierra
    Quote Originally Posted by badshoehabit View Post
    Except Apple's own advice is to clean retina screens with a damp cloth. https://support.apple.com/en-gb/ht204172
    Cleaning a retina screen with a damp cloth is very different from cleaning your keyboard with a wet cloth, towel, or anything else that contains liquids. I routinely clean the screen of my iMac, iPhone, and iPad with a soft tissue and lens cleaning fluid. I slightly dampen the tissue with the lens cleaning fluid and wipe. Does the job every time and no danger to the equipment.

    Now if I could only keep my cat off my desk and stop her from rubbing her head on the back of my iMac. LOL. BTW, how do you keep your cats away from your MacBook Pro? Cats seem to love computers.

  6. #6

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    37,388
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Certainly a big difference between a damp cloth (where you couldn't wring out any liquid even if you had the strength of Hercules)...and a cloth dripping with liquid (which would certainly be a "no-no")!

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  7. #7

    badshoehabit's Avatar
    Member Since
    Aug 02, 2011
    Location
    Tyneside, UK
    Posts
    804
    Specs:
    MBP Retina late 2015 15.4" 16GB 2.5 GHz OS Sierra; iPhone 5s 64gb; iPad Mini 2, 32gb
    Quote Originally Posted by chscag View Post
    Now if I could only keep my cat off my desk and stop her from rubbing her head on the back of my iMac. LOL. BTW, how do you keep your cats away from your MacBook Pro? Cats seem to love computers.
    One of them has no interest but the other is a video junkie.
    IMG_8065 (1).jpg
    Being a MBP, I shut the lid when I'm not around.
    Sue

    If the shoe fits, buy it in every colour.

  8. #8

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    23,728
    Specs:
    iMac, i7 4GHz, 32GB memory, 1TB Flash Storage, OS X.12.4.
    'No except' Sue. Different to using a cloth and water over the keyboard.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  9. #9

    RadDave's Avatar
    Member Since
    Jan 20, 2012
    Location
    North Carolina
    Posts
    3,968
    Specs:
    MBP 13" (2013); 8 GB RAM; SSD 256 GB; OS 10.12
    Quote Originally Posted by chscag View Post
    ..............
    Now if I could only keep my cat off my desk and stop her from rubbing her head on the back of my iMac. LOL. BTW, how do you keep your cats away from your MacBook Pro? Cats seem to love computers.
    Chscag - Susan & I have plenty of animals of all sorts - no problem since all are stuffed! Some of our bunnies below - Dave
    .
    Bunnies.JPG
    If you are helped, increase the reputation of the poster -

  10. #10

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    51,757
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 7+, 3 iPods, Sierra
    Hi Dave:

    What's even more interesting is that collection of DVDs under the bunnies! Some of those titles go way back like "On the Waterfront" with Marlon Brando. Loved that movie and if I remember, Marlon won the best actor Academy Award for his role in it.

  11. #11

    RadDave's Avatar
    Member Since
    Jan 20, 2012
    Location
    North Carolina
    Posts
    3,968
    Specs:
    MBP 13" (2013); 8 GB RAM; SSD 256 GB; OS 10.12
    Quote Originally Posted by chscag View Post
    Hi Dave:

    What's even more interesting is that collection of DVDs under the bunnies! Some of those titles go way back like "On the Waterfront" with Marlon Brando. Loved that movie and if I remember, Marlon won the best actor Academy Award for his role in it.
    Good Evening! Just a 'small' part of my 'commercial' DVD/BD collection (which now is 800+ in number, about 500+ BluRays) - the pic is old, so many of those DVDs are now BDs, including On The Waterfront which is an outstanding Criterion restoration - the film was nominated for 12 Oscars and won 8, including as above Brando as 'Best Actor' - Dave
    .
    maxresdefault.jpgScreen Shot 2017-04-20 at 10.06.14 PM.png
    If you are helped, increase the reputation of the poster -

  12. #12

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    23,728
    Specs:
    iMac, i7 4GHz, 32GB memory, 1TB Flash Storage, OS X.12.4.
    Interestingly a mate of mine, probably Australia's most prominent actor, was great mate's with Brando.

    Jack says the most he ever learned was from a comment of Brando's. Coming from the stage, with prompt's etc, he had to learn to act all over again when it was necessary to express something with no words, just his facial expression.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  13. #13

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    37,388
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by harryb2448 View Post
    Interestingly a mate of mine, probably Australia's most prominent actor, was great mate's with Brando.
    You talking Mel Gibson or Oliva Newton John?? lol

    - Nick

    p.s. Maybe (seriously) you're referring to Bill Hunter, Rod Taylor, Peter Finch...or maybe even Errol Flynn. Hopefully not Paul Hogan!!

    I would say even Errol Flynn would be before your time to be mates with (he passed away in 1959).
    Last edited by pigoo3; 04-21-2017 at 10:15 AM. Reason: added info
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  14. #14

    RadDave's Avatar
    Member Since
    Jan 20, 2012
    Location
    North Carolina
    Posts
    3,968
    Specs:
    MBP 13" (2013); 8 GB RAM; SSD 256 GB; OS 10.12
    Quote Originally Posted by harryb2448 View Post
    Interestingly a mate of mine, probably Australia's most prominent actor, was great mate's with Brando.

    Jack says the most he ever learned was from a comment of Brando's. Coming from the stage, with prompt's etc, he had to learn to act all over again when it was necessary to express something with no words, just his facial expression.
    Quote Originally Posted by pigoo3 View Post
    You talking Mel Gibson or Oliva Newton John?? lol

    - Nick

    p.s. Maybe (seriously) you're referring to Bill Hunter, Rod Taylor, Peter Finch...or maybe even Errol Flynn. Hopefully not Paul Hogan!!

    I would say even Errol Flynn would be before your time to be mates with (he passed away in 1959).
    Well, since Harry called his mate Jack - just did a little googling and came up w/ Jack Thompson - check the link - his filmography is indeed impressive; I've probably seen a dozen films on the list and own a couple, such as The Man From Snowy River - Dave
    .
    Screen Shot 2017-04-21 at 11.09.15 AM.png
    If you are helped, increase the reputation of the poster -

  15. #15

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    37,388
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by RadDave View Post
    Well, since Harry called his mate Jack...
    Guess I missed that clue.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. MacBook Pro Water Damage and AppleCare
    By Tfavre in forum Apple Notebooks
    Replies: 10
    Last Post: 04-27-2015, 11:53 AM
  2. macbook pro 2012 water damage
    By JeffPhillipsOC in forum Apple Notebooks
    Replies: 6
    Last Post: 05-23-2013, 02:41 AM
  3. Water damage to MacBook Pro
    By CaptainDave in forum Apple Notebooks
    Replies: 7
    Last Post: 03-01-2013, 10:32 AM
  4. Water damage to MacBook Pro
    By CaptainDave in forum Apple Desktops
    Replies: 5
    Last Post: 02-28-2013, 03:41 PM
  5. MacBook Pro with water damage
    By kmgood1 in forum Switcher Hangout
    Replies: 1
    Last Post: 08-23-2012, 09:49 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •