03-20-2017, 02:53 PM #1
MacBook Pro 15 Retina (late 2013) big problem with SSD's.
- Member Since
- Mar 20, 2017
So I bought this used MacBook Pro Retina 15inch, late 2013. It had an issue with the speakers and the headphones (remained stuck on headphone mode). So I took it to a repair service. They found liquid spilled on the inside. They cleaned the motherboard, and the sound malfunction was fixed. I picked it up, took it home, powered it up, and put it on charge and let it to sleep. Half an hour later I went to check on it and it didn't wake. There was a black screen and the cursor was unresponsive. I shut it down, power it up again and I get a black screen with an hdd with a question mark, blinking. Tried to reinstall Sierra from USB but in disk utility the disk wasn't there. Tried PRAM reset, smc reset, everything. Nothing changed. Took it back to the service and they insist it's something wrong on the logic board. After 5 days they still cannot spot what's wrong, everything in the board looks ok (apart from a dead thunderbolt input which can be replaced). They tried a different SSD and the mac still wouldn't see it. They asked for 2-3 days to give it a comprehensive check. I am in panic mode now. Any suggestions please?
03-20-2017, 02:59 PM #2
I can tell you this...Apple would have almost certainly replaced the logic board (of course a $500+ expense)...and maybe other items.
Sorry to hear about this. Liquid spilled portable computers in probably 95+% of the cases are neither an easy or cheap fix!
03-20-2017, 03:08 PM #3
- Member Since
- Nov 28, 2007
- Nambucca Heads Australia
- iMac, i7 4GHz, 1TB Flash Storage, 32GB Memory, OS X.12.4. X.12.3
How long since you purchased this lemon?
If it is not too long ago I would be lodging a complaint with the seller or whoever you purchased it through. As Nick said the logic board as liquid + electronics = death all too often.Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
03-20-2017, 04:28 PM #4
- Member Since
- Jan 23, 2008
- Keller, Texas
- Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 7+, 3 iPods, Sierra
Both Nick and Harry are spot on. Sorry for your dilemma, but it looks like you were "taken for a ride" by purchasing that machine. If possible, as Harry advises try to get your money back from the seller and return the MacBook Pro. If you purchased it off eBay and used PayPal, lodge a complaint with them. If you purchased the machine without any guarantee, then it appears you're out a lot of money.
03-20-2017, 05:14 PM #5
Excellent advice from Harry and chscag. Try to return the computer to the seller...or lodge a complaint with the folks you used for payment (ebay, paypal, etc.).
This assumes you did not know about the liquid damage ahead of time. Some folks do know this (and honest sellers mention this)...and some buyer's that know this...sometimes think they can "resurrect" the computer cheaply...with thier "Strong Kung Fu"! lol
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