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  1. #1
    No sound on 2009 macbook

    Member Since
    Dec 11, 2008
    Location
    New york
    Posts
    500
    No sound on 2009 macbook
    This mac runs Snow leopard, in the Sound Properties, the Output Volume bar is shaded out so the slider cannot move and the speaker icon on the desktop is also shaded out, the MUTE box is not checked, any ideas please?

  2. #2
    No sound on 2009 macbook
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,284
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Take a close look inside the headphone jack; is there a red light showing? Even if it's not showing, the jack could be stuck in output mode. Try using a sturdy toothpick and wiggle it around inside of the jack in order to release it from output mode. By the way, this is a common problem.

  3. #3
    No sound on 2009 macbook

    Member Since
    Dec 11, 2008
    Location
    New york
    Posts
    500
    The headphone jack seems to be out of line, like it dropped down a little so the speaker 1/8 plug does not fit into the headphone out but why would this prevent sound from an mp3 or youtube video?

  4. #4
    No sound on 2009 macbook
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,284
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    If the jack is defective or stuck in output mode, the symptom you described in your first post is what you would see. It would not be limited to MP3s or YouTube videos.

  5. #5
    No sound on 2009 macbook

    Member Since
    Dec 11, 2008
    Location
    New york
    Posts
    500
    ok, got it, will it a try and let you know, thanks!

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