Results 1 to 7 of 7
  1. #1
    Macbook Pro 2012 - Screen Problems

    Member Since
    Sep 25, 2013
    Posts
    4
    Macbook Pro 2012 - Screen Problems
    Hi..
    I'm wondering if anyone's encountered this problem before.
    Every once in a while, when I close my Macbook (not shutting it down) and then reopen it later, the screen will look turn into repetitive miniature stretched out versions of itself.

    It's hard to explain, but here's a video of what it looks like:

    MacBook problem - YouTube

    I open the Macbook and the screen is pretty much black.
    So I close and reopen and the horizontal squishy problem starts.
    I close and reopen a few more times and eventually it rights itself.

    However, there've been times when I've had to reboot.

    Anyone have a guess and what might be wrong?

  2. #2
    Macbook Pro 2012 - Screen Problems
    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
    Posts
    7,637
    That almost certainly is a hardware problem, such as a loose cable or a connection that is shorting out, and only appearing intermittently due to the motion of opening/closing the lid.

    A couple things to try up front are to reset the PRAM and SMC. You should also run the Apple Hardware Test.

    Steps to rule out a software problem would be to create a new user and work from that user account to see if it persists. If it does, try manually downloading and reinstalling the most recent Update Combo for the version of OS X you are running (you failed to mention any system details). If it's a weird hardware driver bug, then that may clear it up. Barring that, you may have to reinstall OS X from scratch (or install it to an external or USB thumb drive and boot from that as a test). If the problems persist despite these steps, then you are looking at a repair.

    In any event, make a complete backup before doing anything else.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac Adware Removal Guide | Uninstall MacKeeper
    ------
    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  3. #3
    Macbook Pro 2012 - Screen Problems
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,291
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    That almost certainly is a hardware problem, such as a loose cable or a connection that is shorting out, and only appearing intermittently due to the motion of opening/closing the lid.
    I agree with member "lifeisabeach". It could very well be a loose cable connection or one that is being pinched off by opening and closing the lid. If you feel up to it, go to iFixit: The free repair manual and look at the take apart instructions for your machine. You may be able to repair it yourself.

  4. #4
    Macbook Pro 2012 - Screen Problems

    Member Since
    Sep 25, 2013
    Posts
    4
    Thanks guys. That's great info.

    I'm running 10.8.5 OS X (just for reference).
    Never used any type of 'cleaning' software, though I was tempted once to buy MacKeeper - looks like it's not worth it.

    I think I've had it less than a year. I'm wondering - if I showed that video and brought my Mac in, could I expect a repair / replacement?

    I'm in Korea, so I also wonder if the policies will be different here.

  5. #5
    Macbook Pro 2012 - Screen Problems
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,291
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    If your machine is still covered by the Apple Care warranty (one year) or extended coverage for three years, by all means take it to an authorized Apple service repair in Korea. The Koreans are well adept at doing repairs. Or, if you're in the military, take it to your local exchange and have them send it to an Apple repair service for you.

  6. #6
    Macbook Pro 2012 - Screen Problems

    Member Since
    Sep 25, 2013
    Posts
    4
    Good to know!
    Quote Originally Posted by chscag View Post
    If your machine is still covered by the Apple Care warranty (one year) or extended coverage for three years, by all means take it to an authorized Apple service repair in Korea. The Koreans are well adept at doing repairs. Or, if you're in the military, take it to your local exchange and have them send it to an Apple repair service for you.
    Awesome. I had a friend - we bought our Macbooks at the same time - he was having problems. Not sure if it was the same kind - his Macbook would just suddenly turn off. Anyways, he took it in. They kept it for a while - and of course, the problem didn't occur there. They told him to re-install OS and that was it.

    But I think in my case, since I have documented proof and because my problem is probably easier to replicate - if I keep opening and closing my computer, eventually it will occur - I'm hoping I have better luck.

    Thanks!

  7. #7
    Macbook Pro 2012 - Screen Problems

    Member Since
    Sep 25, 2013
    Posts
    4
    Just a follow up to this post.

    I went to Apple Service Center here in Korea, turned in my Apple. They kept it for about 3 days. Ran test. Said they tightened the wires in the monitor and I haven't had a problem since.

    So..looks like you guys were right!

    Thanks everyone.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Macbook Pro Screen Problems
    By mark1988 in forum Apple Notebooks
    Replies: 4
    Last Post: 10-14-2014, 05:00 PM
  2. 2012 Macbook Pro 13" Battery Problems?
    By Thatgangsta131 in forum Apple Notebooks
    Replies: 3
    Last Post: 09-17-2012, 03:08 PM
  3. connecting macbook pro to tv screen problems
    By SMARTYKIDSJr in forum OS X - Operating System
    Replies: 0
    Last Post: 06-02-2012, 11:49 AM
  4. Macbook Pro Screen Problems
    By Leslie K. in forum Apple Notebooks
    Replies: 0
    Last Post: 08-21-2011, 07:27 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •