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  1. #1


    Member Since
    Feb 02, 2013
    Posts
    6
    mac won't restart
    My mac air just shut down on me the other day. It will not resart. Are ther any special key sequences to try and get it to restart. I got it in January.

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,098
    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    Have you tried booting into Recovery assuming your are using OS X.7/X.8?


    http://support.apple.com/kb/HT4718
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3


    Member Since
    Feb 02, 2013
    Posts
    6
    The computer does not even light up. Nothing happens so I can't reinstall anything.

  4. #4

    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    Is it still under warranty

    Does it make a sound at all?
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,806
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    The MagSafe Adapter may be defective if the battery is not fully charged. I'm assuming you tried to start it up with a charged battery and not from the MagSafe?

  6. #6


    Member Since
    Feb 02, 2013
    Posts
    6
    Quote Originally Posted by louishen View Post
    Is it still under warranty

    Does it make a sound at all?
    no and no

  7. #7


    Member Since
    Feb 02, 2013
    Posts
    6
    Quote Originally Posted by chscag View Post
    The MagSafe Adapter may be defective if the battery is not fully charged. I'm assuming you tried to start it up with a charged battery and not from the MagSafe?
    That was one thing I thought about, but If the battery died and the mag safe is still showing green, what would I do. I guess I could try a different mag safe? It just died without warning me that the battery was getting low. It was plugged into the mag safe at the time.

  8. #8

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,806
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    If you can try another MagSafe Adapter that would at least tell you if it was the problem. Of course the battery may also be dead and need to be replaced. Either way, it's going to cost some $$ to get your MacBook Air up and running again.

  9. #9


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    If you bought this unit in January, how is it not under warranty?

  10. #10

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    35,098
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Out of warranty could mean an older used MBA.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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