07-21-2013, 12:37 PM #1My iPod//iPhone doesn't show up on iTunes
This problem has been happening for almost two years now but it wasn't always a problem. Whenever I plug in my iPod or iPhone into the USB port using the chord both products came with, the device goes into charging mode, but the device does not show up in the menu in iTunes. I'm almost sure it's not a problem with the actual USB port because flash drives still work properly and so does the charging of my devices.
So my question is this:
What is the diagnosis of this problem I'm been having?
Is there anything I can do to fix this problem my own?
07-21-2013, 02:26 PM #2
- Member Since
- Jan 23, 2008
- Fort Worth, Texas
- Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
07-22-2013, 02:16 PM #3
- Member Since
- May 05, 2009
- MacBook Pro with Retina Display: Core i7 2.3GHz, 16GB, 256GB, Mountain Lion
I would guess it is a problem with the cord, there is 4 wires in the cable 2 for power and 2 for data. I believe 1 or both of the data wires is bad. It will still charge without these working, some cheap iPhone chargers have cables with only the power wires to reduce the cost. It does not seem like the port because a flash drive will work in the same port. Do you have another cable to try? If not, do you know someone you could barrow from?
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