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  1. #1
    My iPod//iPhone doesn't show up on iTunes
    Dpaco's Avatar
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    Jul 21, 2013
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    United States
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    MacBook White 2007 Max OS X 10.4.11
    My iPod//iPhone doesn't show up on iTunes
    This problem has been happening for almost two years now but it wasn't always a problem. Whenever I plug in my iPod or iPhone into the USB port using the chord both products came with, the device goes into charging mode, but the device does not show up in the menu in iTunes. I'm almost sure it's not a problem with the actual USB port because flash drives still work properly and so does the charging of my devices.

    So my question is this:
    What is the diagnosis of this problem I'm been having?
    Is there anything I can do to fix this problem my own?

  2. #2
    My iPod//iPhone doesn't show up on iTunes
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,246
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    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    I think the reason is you're using a very old version of iTunes along with a very old version of OS X......

  3. #3
    My iPod//iPhone doesn't show up on iTunes

    Member Since
    May 05, 2009
    Posts
    256
    Specs:
    MacBook Pro with Retina Display: Core i7 2.3GHz, 16GB, 256GB, Mountain Lion
    Quote Originally Posted by chscag View Post
    I think the reason is you're using a very old version of iTunes along with a very old version of OS X......
    This can't be, it would still find the device and say you need to update, but when you go to update you will not see any.

    I would guess it is a problem with the cord, there is 4 wires in the cable 2 for power and 2 for data. I believe 1 or both of the data wires is bad. It will still charge without these working, some cheap iPhone chargers have cables with only the power wires to reduce the cost. It does not seem like the port because a flash drive will work in the same port. Do you have another cable to try? If not, do you know someone you could barrow from?

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