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  1. #1
    ??? shut down problems...

    Member Since
    Dec 23, 2011
    Posts
    4
    ??? shut down problems...
    Howdy -

    I have a problem thought someone here could help - I get a black box shows up on screen maybe twice a day prompting me to shutdown the MacBook - I have a MacBook Pro 17 about a year and a half old. All updates have been done. I added an extra 4 of memory about the same time I bought it. Haven't had any problems since this started to happen about three days ago. Running 10.7.5 diagnostics claims no problems.

    Thought I may have some malware so I installed ClamXV and the program found 7 phishing files which were promptly deleted - but the problem still persists... Any ideas...???

    thx

  2. #2
    ??? shut down problems...
    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,183
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    The black box that is appearing is the result of a Kernel Panic. Read Mac OS X: How to log a kernel panic to find the logs that correleate to the latest crash and post them here to see if we can figure out what's causing it..
    --
    Regards
    ...Ashwin



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