Results 1 to 11 of 11
  1. #1
    kernal panic macbook pro help needed

    Member Since
    Aug 11, 2010
    Posts
    4
    kernal panic macbook pro help needed
    Hi, i keep getting kernal panic with my 3 week old Macbook Pro, i dont have alot of software installed on it, only adobe design premium and windows messenger for mac. Ive had 3 kernal panics, which has frozen my screen and forced me to shut down and restart manually. Ive got the kernal panic message below, does anyone know what is wrong?

    Interval Since Last Panic Report: 58052 sec
    Panics Since Last Report: 2
    Anonymous UUID: 8FA9D562-2CB6-49CD-BFFF-CBC90DCD3DF6

    Wed Aug 11 19:43:54 2010
    panic(cpu 0 caller 0x2a7c84): Double fault at 0x00257604, thread:0x8f3e7a8, trapno:0x8, err:0x0,registers:
    CR0: 0x80010033, CR2: 0x5c217f88, CR3: 0x351ea000, CR4: 0x000006e8
    EAX: 0x53797000, EBX: 0x0000000e, ECX: 0x02dc9ebc, EDX: 0x00000000
    ESP: 0x5c217f90, EBP: 0x5c2180c8, ESI: 0x00000001, EDI: 0x5c2181c0
    EFL: 0x00010206, EIP: 0x00257604

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x819e18 : 0x21b455 (0x5cf328 0x819e4c 0x2238b1 0x0)
    0x819e68 : 0x2a7c84 (0x591330 0x59142b 0x257604 0x8f3e7a8)
    0x819f58 : 0x29f8f2 (0x0 0x0 0x0 0x0)
    0x5c2180c8 : 0x2a880f (0x2dc9ebc 0x53797000 0x0 0x1)
    0x5c2181a8 : 0x29e9a8 (0x5c2181c0 0x0 0x5c218b38 0x12197dc)
    0x5c2181b8 : 0x12197dc (0xe 0x8dc0048 0x5c210010 0x4f0010)
    0x5c218b38 : 0x11f814c (0x4616d000 0xac1c500 0x0 0x0)
    0x5c218b78 : 0x11f84b8 (0x4616d000 0xac1c500 0x0 0x0)
    0x5c218bb8 : 0x15196df (0x4616d000 0x8db5d40 0x4 0x0)
    0x5c218be8 : 0x4fbdbe (0x8db5d40 0x0 0x1 0xad58a00)
    0x5c218c08 : 0x4fbdd9 (0x8db5d40 0x0 0x0 0x0)
    0x5c218c28 : 0x1519a48 (0x8db5d40 0x0 0x0 0x0)
    0x5c218c58 : 0x120e8a5 (0x8db5d40 0x0 0x0 0x0)
    0x5c218c98 : 0x11f9663 (0x4616d000 0xad17300 0x0 0x0)
    0x5c218cd8 : 0x11f99e0 (0x4616d000 0x0 0x0 0x0)
    0x5c218d38 : 0x11f9e44 (0x4616d000 0x0 0x0 0x0)
    0x5c218d78 : 0x11f80ec (0x4616d000 0x0 0x0 0x0)
    0x5c218db8 : 0x11f84b8 (0x4616d000 0xaa69700 0x0 0x0)
    0x5c218df8 : 0x15196df (0x4616d000 0x8d94fc0 0x4 0x0)
    0x5c218e28 : 0x4fbdbe (0x8d94fc0 0x0 0x1 0xac29000)
    0x5c218e48 : 0x4fbdd9 (0x8d94fc0 0x0 0x0 0x0)
    0x5c218e68 : 0x1519a48 (0x8d94fc0 0x0 0x0 0x0)
    0x5c218e98 : 0x120e8a5 (0x8d94fc0 0x0 0x0 0x0)
    0x5c218ed8 : 0x11f9663 (0x4616d000 0xac4ab00 0x0 0x0)
    0x5c218f18 : 0x11f99e0 (0x4616d000 0x0 0x0 0x0)
    0x5c218f78 : 0x11f9e44 (0x4616d000 0x0 0x0 0x0)
    0x5c218fb8 : 0x11f80ec (0x4616d000 0x0 0x0 0x0)
    0x5c218ff8 : 0x11f84b8 (0x4616d000 0xaca2d00 0x0 0x0)
    0x5c219038 : 0x15196df (0x4616d000 0x8d908c0 0x4 0x0)
    0x5c219068 : 0x4fbdbe (0x8d908c0 0x0 0x1 0xad63000)
    0x5c219088 : 0x4fbdd9 (0x8d908c0 0x0 0x0 0x0)
    0x5c2190a8 : 0x1519a48 (0x8d908c0 0x0 0x0 0x0)
    Backtrace continues...
    Kernel Extensions in backtrace (with dependencies):
    com.apple.iokit.IOSurface(74.0)@0x1515000->0x151ffff
    com.apple.driver.AppleIntelHDGraphics(6.1.6)@0x11f 6000->0x12a2fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x926000
    dependency: com.apple.iokit.IONDRVSupport(2.1)@0x959000
    dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x937000

    BSD process name corresponding to current thread: WindowServer

    Mac OS version:
    10F569

    Kernel version:
    Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 2344491428971
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xffb000, size 0x12288) - last unloaded 201480921469
    loaded kexts:
    com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 27191004368
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AGPM 100.12.12
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AudioAUUC 1.4
    com.apple.driver.AppleHDA 1.8.7f1
    com.apple.driver.AppleUpstreamUserClient 3.3.2
    com.apple.driver.AppleMikeyDriver 1.8.7f1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.2
    com.apple.driver.AppleIntelHDGraphics 6.1.6
    com.apple.driver.AppleIntelHDGraphicsFB 6.1.6
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2b1
    com.apple.GeForce 6.1.6
    com.apple.driver.AppleGraphicsControl 2.8.63
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleUSBTCButtons 1.8.1b1
    com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
    com.apple.driver.AppleUSBCardReader 2.5.4
    com.apple.driver.AppleIRController 303.8
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.IOAHCIBlockStorage 1.6.2
    com.apple.driver.AppleUSBHub 4.0.0
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AirPortBrcm43224 425.16.2
    com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleUSBEHCI 4.0.2
    com.apple.driver.AppleUSBUHCI 4.0.2
    com.apple.driver.AppleAHCIPort 2.1.2
    com.apple.driver.AppleACPIButtons 1.3.2
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.2
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClien t 105.10.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.DspFuncLib 1.8.7f1
    com.apple.iokit.IOSurface 74.0
    com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.7.6fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.driver.AppleHDAController 1.8.7f1
    com.apple.iokit.IOHDAFamily 1.8.7f1
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.driver.IOPlatformPluginFamily 4.1.2b1
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.1.6
    com.apple.NVDAResman 6.1.6
    com.apple.iokit.IONDRVSupport 2.1
    com.apple.iokit.IOGraphicsFamily 2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
    com.apple.iokit.IOBluetoothFamily 2.3.7f1
    com.apple.driver.AppleUSBMultitouch 205.32
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.1
    com.apple.iokit.IOUSBHIDDriver 4.0.2
    com.apple.driver.AppleUSBMergeNub 4.0.0
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.4
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.0.0
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IO80211Family 311.1
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOUSBFamily 4.0.2
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 283
    com.apple.iokit.IOStorageFamily 1.6.1
    com.apple.driver.AppleACPIPlatform 1.3.2
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0A, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.16.1)
    Bluetooth: Version 2.3.7f1, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
    Serial ATA Device: MAT****ADVD-R UJ-898
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
    USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
    USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
    USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000

  2. #2
    kernal panic macbook pro help needed
    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,379
    Specs:
    21" iMac 2.9Ghz 16GB RAM & 13"MBP 2.9Ghz i7 8GB RAM 10.10.3, iPhone5 & iPad Air 2 iOS 8.3, ATV3
    Tell me do you have a USB Hub with a few Peripherals coming out of it ??
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  3. #3
    kernal panic macbook pro help needed

    Member Since
    Aug 11, 2010
    Posts
    4
    Quote Originally Posted by TattooedMac View Post
    Tell me do you have a USB Hub with a few Peripherals coming out of it ??
    well during the time the kernal panic, i did have a usb mouse plugged in :S

  4. #4
    kernal panic macbook pro help needed
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,190
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Looks like bad memory or perhaps a module that's not seated properly.

    Since the machine is under warranty, don't mess with it. Make an appointment with Apple and let them sort it out. A USB mouse generally will not cause a kernel panic.

    Regards.

  5. #5
    kernal panic macbook pro help needed
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,014
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    Another suggestion is to go into Apple System Profiler > About this Mac > More Info > Diagnostics and check Power On Self Test passed muster. This will advise if any memory modules have failed or not seated correctly.

  6. #6
    kernal panic macbook pro help needed

    Member Since
    Aug 11, 2010
    Posts
    4
    yeah i passed the power on self test, any other suggestions on what it could possibly be?

    Have you guys got kernal panics before?

  7. #7
    kernal panic macbook pro help needed
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,462
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by terence1990 View Post

    Have you guys got kernal panics before?
    Lots of them (with various different computers). When it comes to kernel panics on laptops...ram is your #1 culprit.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  8. #8
    kernal panic macbook pro help needed
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,190
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Quote Originally Posted by terence1990 View Post
    yeah i passed the power on self test, any other suggestions on what it could possibly be?

    Have you guys got kernal panics before?
    Passing the POST only means that the memory passed the CRC check. Once the system boots and the memory begins to be accessed is when the KP will occur. Like I advised above, take it on in as it's still under warranty. Even if it turns out to be something else, let the geniuses at Apple sort it out for you.

    Regards.

  9. #9
    kernal panic macbook pro help needed
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by chscag View Post
    Passing the POST only means that the memory passed the CRC check. Once the system boots and the memory begins to be accessed is when the KP will occur. Like I advised above, take it on in as it's still under warranty. Even if it turns out to be something else, let the geniuses at Apple sort it out for you.

    Regards.
    Agreed. A KP on a machine that new almost has to be hardware-related. You'll go on a wild goose chase with this one - it could even be a manufacturing fault like a cold solder joint.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  10. #10
    kernal panic macbook pro help needed

    Member Since
    Aug 11, 2010
    Posts
    4
    i bought mine online on the apple website, can i take it to my local apple store? Do i have to bring my receipt? how long does the process there take? what happens if any of you have taken yours there? :S

  11. #11
    kernal panic macbook pro help needed
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by terence1990 View Post
    i bought mine online on the apple website, can i take it to my local apple store? Do i have to bring my receipt? how long does the process there take? what happens if any of you have taken yours there? :S
    1. Yes, you can take it to an Apple Store.

    2. No, you've registered your serial number with them, so they know the warranty status.

    3. Depends on the nature of the issue, they may just swap you with a brand new one.

    4. The problem is usually taken care of.

    I would actually recommend scheduling a Genius Bar appointment online at your local store. You can find your local store here:

    Apple - Store Locator
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. kernal panic on MacBook Pro
    By sezdu55 in forum OS X - Operating System
    Replies: 1
    Last Post: 06-10-2015, 07:45 PM
  2. MacBook Pro Kernal Panic
    By jj.zhang18 in forum Apple Notebooks
    Replies: 1
    Last Post: 08-18-2014, 07:24 PM
  3. MacBook Pro Kernal Panic...Will not boot (pics)
    By smssoleimani in forum Apple Notebooks
    Replies: 4
    Last Post: 10-21-2011, 07:59 PM
  4. Macbook Pro Kernal Panic...Nothing is working.
    By sleeven in forum Apple Notebooks
    Replies: 3
    Last Post: 04-08-2010, 09:47 PM
  5. my mac pro 2008 and kernal panic
    By bradleykavin in forum Apple Desktops
    Replies: 2
    Last Post: 08-14-2008, 10:27 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •