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  1. #16
    Apple won't cover my cracked screen...There goes another 59!!!
    Murlyn's Avatar
    Member Since
    Jun 11, 2003
    Location
    Mount Vernon, WA
    Posts
    4,915
    Specs:
    MacBook Pro 2.6 GHz Core 2 Duo 4GB RAM OS 10.5.2
    That was quite an interesting read! Check to see if your credit card that you purchased it with will replace it! That's what he did.. man that bites

  2. #17
    StealthMode
    Guest
    I bought it with the apple loan (I kind of regret it now, 19% interest)



    Stealth -

  3. #18
    Apple won't cover my cracked screen...There goes another 59!!!
    Murlyn's Avatar
    Member Since
    Jun 11, 2003
    Location
    Mount Vernon, WA
    Posts
    4,915
    Specs:
    MacBook Pro 2.6 GHz Core 2 Duo 4GB RAM OS 10.5.2
    Ouch it sucks being a student without any credit history But then it's nice to get the student discounts..

  4. #19
    StealthMode
    Guest
    Yea, it helped alot. But I'm still $3000 in debt. I don't think I need another $1259


    Stealth -

  5. #20
    Apple won't cover my cracked screen...There goes another 59!!!
    Graphite's Avatar
    Member Since
    Feb 25, 2003
    Location
    Tropical Island, Jealous?
    Posts
    5,279
    Specs:
    MacPro 3.0Ghz 16GB RAM, 4x256 Vid, 30''cinema display
    Eeew Try to return it. Poor poor apple.. when did they start to develop poor machines, and such horrid customer service.

  6. #21
    StealthMode
    Guest
    Will they take it back? It's "been damaged". I submitted a complaint to the Better Buisness Bureau today. Hopefully I can get rolling with this.


    Stealth -

  7. #22
    Apple won't cover my cracked screen...There goes another 59!!!
    rman's Avatar
    Member Since
    Dec 24, 2002
    Location
    Los Angeles, California
    Posts
    12,584
    Specs:
    2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi
    Cool
    Quote Originally Posted by StealthMode
    Will they take it back? It's "been damaged". I submitted a complaint to the Better Buisness Bureau today. Hopefully I can get rolling with this.


    Stealth -
    I confused, did you try to have it fixed at the Apple Store. It appears that you jump the gun, by going to the better business bureau, with trying the brick and motar store. You may have played your hand to soon.

  8. #23
    Apple won't cover my cracked screen...There goes another 59!!!
    Absolute Zero's Avatar
    Member Since
    Aug 05, 2003
    Location
    I'm slowly sinking in the posts of Mac-forums
    Posts
    1,246
    Specs:
    PowerBook 12" Combo Drive/867 MHz/256 MB RAM/40 GB hard drive/Mac OS X 10.3.5/AirPort Extreme it sux
    I've heard a lot of stories... Apples customer service really sucks. It's gonna be a ***** for you. Good luck tho...
    *hugs powerbook*

  9. #24
    StealthMode
    Guest
    I didn't buy it at the Apple Store, Apple HAD my laptop in their tech lab and examined it. Seems to me like I basically skipped the Apple Store and went directly to where the Apple Store would have sent it. So I think I may have saved some extra time and pointless work. (maybe I'm wrong here ) Well, whats the worse thing that could happen? I don't get my powerbook fixed, or I pay $1259?


    Stealth -

  10. #25
    Apple won't cover my cracked screen...There goes another 59!!!
    rman's Avatar
    Member Since
    Dec 24, 2002
    Location
    Los Angeles, California
    Posts
    12,584
    Specs:
    2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi
    Cool
    I believe it is a big difference talking to a person face to face, than talking to a faceless person on the phone.


    Also it should not matter where you purchase the hardware. You have an Applecare contract. I think the real problem is proving that you did not crack the screen.

  11. #26
    StealthMode
    Guest
    Yea. Shnikey, don't know what to do. :/


    Stealth -

  12. #27
    StealthMode
    Guest
    Well, good news, my dads friend, whose always been a mac guy, talked with his buddies about my PB, and I guess they have, or are the right connections, and they made a fiew calls, and whala, I am getten it fixed! It got shipped off today, the same day I found out, So, now I wait till next week when I will hopefully get it back Good news



    Stealth -

  13. #28
    Apple won't cover my cracked screen...There goes another 59!!!
    Murlyn's Avatar
    Member Since
    Jun 11, 2003
    Location
    Mount Vernon, WA
    Posts
    4,915
    Specs:
    MacBook Pro 2.6 GHz Core 2 Duo 4GB RAM OS 10.5.2
    Awesome! Now if something goes wrong with mine.. please hook me up!

  14. #29
    StealthMode
    Guest
    Absolutly Can't wait to get it back, you don't realize how much you really like something till it is gone. I never thought I'd miss my PB that much, but dam, the one day I had it back before it got shipped back I was like whoa, this is more like it..and now it is gone again. :sad: I got my wireless network up tonight, can't wait to test it out with my PB


    Stealth -

  15. #30
    Apple won't cover my cracked screen...There goes another 59!!!

    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    ah gotta love the family connections.....thats why you dont give in just keep finding ways to get what you need

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