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  1. #1
    new macbook pro 15" display woes

    Member Since
    Nov 01, 2009
    Posts
    2
    Angry new macbook pro 15" display woes
    Sometimes the display acts weird:
    http://graphics.stanford.edu/~niloy/apple/pic1.jpg
    http://graphics.stanford.edu/~niloy/apple/pic2.jpg

    Then it goes away after sometime, only to come back later. Any clue? Shall I send back the notebook -- anyone with experience? Shall I get a ticket before sending back the notebook (cant visit a store in person).

    the notebook is less than a week old!

  2. #2
    new macbook pro 15" display woes
    ImageX's Avatar
    Member Since
    Aug 17, 2009
    Location
    East Bay, CA
    Posts
    440
    Specs:
    17" MBP C2D 2.8 4GB OS X 10.8 | iPhone 5
    Call Apple and explain to them what you're experiencing. They will more than likely have you send it back to have the screen replaced if they can't pinpoint a hardware/software issue. Good luck.
    "The early bird gets the worm, but the second mouse gets the cheese."

    Remember to use the Reputation System!

  3. #3
    new macbook pro 15" display woes
    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,379
    Specs:
    21" iMac 2.9Ghz 16GB RAM & 13"MBP 2.9Ghz i7 8GB RAM 10.10.3, iPhone5 & iPad Air 2 iOS 8.3, ATV3
    Yep if its only a week old the next call i make would be Apple as ImageX has mentioned. Then they can make the judgment. Mind you if needs to be sent away you could have no Mac for a cpl of weeks even if they do say a 7 day turn around.

    Cheers
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  4. #4
    new macbook pro 15" display woes
    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    28,481
    Specs:
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    If there is an Apple Store close I would take it in, or call like the others have suggested. Looks like the display panel is defective of the cable loose.

  5. #5
    new macbook pro 15" display woes

    Member Since
    Nov 01, 2009
    Posts
    2
    thanks guys. i already have a task number, and hopefully will get to the apple guys tomorrow when they open. unfortunately there is no store around, so i have to send in the laptop. didnt expect from apple!

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