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  1. #1
    Grey Screen and Chime

    Member Since
    Sep 17, 2009
    Posts
    2
    Grey Screen and Chime
    Hello,

    I have read a lot of this happening to people but none seem to be exactly like mine so I want to double check before going further.

    Last night, I was using my 2.5 year old Macbook and it froze while using Safari. I therefore turned it off and when I rebooted all it did was the chime in the beggining then stoped a grey screen. No keys were working and all I could see was a cursor, I then insert all the 10.4 CD as 10.5 CD's with no luck.

    Is this a HD fail and therefore do I need a knew one? I am still on warrantly but do to a liquid spill they will charge more than a new hard drive to check it out so if I can verify it is a HD fail then it will just save me money to buy one and install myself. Any help, comments?

  2. #2
    Grey Screen and Chime
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,216
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    You didn't say whether or not you could boot the machine from either the Tiger or Leopard DVD? Did you try?

    Usually when the HDD fails, a folder with a question mark will appear on the screen.

    In the meantime, try resetting the PRAM and NVRAM. Link

    Regards.

  3. #3
    Grey Screen and Chime

    Member Since
    Sep 17, 2009
    Posts
    2
    I put all three of the CD's in and none of them booted up. Do you have to press a button at all before or during when you put them in?

    I did the PRAM and NVRAM reset and after leaving it on the grey screen for a couple minutes a folder with a question mark does appear. Is tat conformation of HD failure?

  4. #4
    Grey Screen and Chime
    GK27V6's Avatar
    Member Since
    Jul 20, 2008
    Location
    Toronto, Ontario
    Posts
    164
    Specs:
    white MacBook - 2.16GHz, 2GB RAM, 500GB HD iPhone Specs: white 3GS - 32GB
    Quote Originally Posted by 1506help View Post
    I put all three of the CD's in and none of them booted up. Do you have to press a button at all before or during when you put them in?
    Correct me if I'm wrong but I believe you have to hold down on "c" while startup chime is going.

  5. #5
    Grey Screen and Chime

    Member Since
    Aug 14, 2008
    Location
    New New
    Posts
    57
    Specs:
    Retina Macbook Pro 15" | iPhone 5 | iPad Mini
    Did you try removing the battery for 10 seconds and placing it back in? If that doesn't work try taking out the RAM in your machine and placing it back. I get the gray screen and the chime every now and then, think it's because of Boot Camp but I just take out the battery wait and put it back in. Works like a charm. :-D

  6. #6
    Grey Screen and Chime

    Member Since
    Dec 25, 2009
    Posts
    1
    Did you get this problem fixed. I have the same problem and would like to know how to fix it. My Macbook starts up, the chime rings, blank white screen - no apple logo, I can hear a whirring noise (from the HD?), none of the key works. Tried booting from (grey) OS install disk 1 (version 10.5.4) that came with the computer, but no success. Reset PRAM, etc. Only thing that "works" is I get a cursor arrow when I start up while pressing the "Option" key.

    Thoughts anyone? Thanks.

  7. #7
    Grey Screen and Chime

    Member Since
    Dec 24, 2009
    Posts
    54
    pull the battery and hold the power button down for 5 seconds.

    Put battery back in and hold down p, r, cmd, ctrl (or is it alt) then turn the power on.

    Once the thing turns on if it's still not working close the screen and force it into sleep. then pull it out of sleep.

    See if that works, and let us know.

  8. #8
    Grey Screen and Chime
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,031
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    Command (one with little Apple logo, or Alt) Option P and R all together immediately after the chime, and hold down until re-chimes three times and release.

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