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  1. #1
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Jun 08, 2009
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    7
    WWDC new macbook pro 13" - can I exchange mine?
    I bought my 13" unibody macbook less than a week ago, can I exchange it for the new model or am I screwed?

  2. #2
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Aug 17, 2008
    Location
    Napier, New Zealand
    Posts
    8
    Specs:
    2.0 Ghz Unibody 13" MacBook, Mac Mini 1.42 GHz, 1GB ram, iPod 16GB Touch, 30GB iPod Classic
    I have the same question. I bought my MacBook six weeks ago and after spending all that money I'm a little peeved that the new model has now gone on sale. I know that you get free Apple Phone Support for 90 days after purchase - do you think it's worth calling them to see what they might do?

    I'm at work so can't try it at the moment.

    Many thanks for any advice.

  3. #3
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Jan 29, 2008
    Posts
    101
    As far as I know, if you have opened the box, you have two choices:

    1. Return it and pay a restocking fee.

    2. Keep it and get a rebate on your purchase price that is equal to the difference in price between what you paid and the end-of-life price on the previous generation machine.

    That happened to me just before the latest iMac upgrades. I opted for option (2) and save $200.

  4. #4
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Jan 29, 2008
    Posts
    101
    Quote Originally Posted by PearlJamFan View Post
    I have the same question. I bought my MacBook six weeks ago and after spending all that money I'm a little peeved that the new model has now gone on sale. I know that you get free Apple Phone Support for 90 days after purchase - do you think it's worth calling them to see what they might do?

    I'm at work so can't try it at the moment.

    Many thanks for any advice.
    Unfortunately, I think 6 weeks is too long to be able to return or get the discount.

  5. #5
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Jun 08, 2009
    Posts
    7
    Quote Originally Posted by rsmithgi View Post
    As far as I know, if you have opened the box, you have two choices:

    1. Return it and pay a restocking fee.

    2. Keep it and get a rebate on your purchase price that is equal to the difference in price between what you paid and the end-of-life price on the previous generation machine.

    That happened to me just before the latest iMac upgrades. I opted for option (2) and save $200.
    Are the new macbook pro 13" specs worth paying the restocking fee ($150)?

  6. #6
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Jan 29, 2008
    Posts
    101
    Quote Originally Posted by redryder View Post
    Are the new macbook pro 13" specs worth paying the restocking fee ($150)?
    Only you can answer that, but I'd probably take the $200 or so rebate from Apple and be happy. In the end, you get the computer you wanted a few days ago for $200 less than you were willing to pay. IMO, that's a good deal.

    To get the new version, it would cost you $350 more than keeping the one that you have.

  7. #7
    WWDC new macbook pro 13" - can I exchange mine?
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,212
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Quote Originally Posted by redryder View Post
    Are the new macbook pro 13" specs worth paying the restocking fee ($150)?
    Only you can decide that. Compare the two of them and make an educated decision for yourself and your financial situation.

    If you purchased less than a week ago, give Apple a call and be nice - ask what they can do for you.

    6 weeks ago - give me a break.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  8. #8
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Jun 08, 2009
    Posts
    7
    But would the new long life battery work on my macbook uni? That would be a compelling reason to change if it only works on pros.

  9. #9
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Aug 17, 2008
    Location
    Napier, New Zealand
    Posts
    8
    Specs:
    2.0 Ghz Unibody 13" MacBook, Mac Mini 1.42 GHz, 1GB ram, iPod 16GB Touch, 30GB iPod Classic
    Quote Originally Posted by rsmithgi View Post
    Unfortunately, I think 6 weeks is too long to be able to return or get the discount.
    Yeah, that's what I figured but you never know till you ask. Thanks for your response rsmithgi

    Quote Originally Posted by bobtomay View Post
    6 weeks ago - give me a break.
    I was only asking a question. Thank you.

  10. #10
    WWDC new macbook pro 13" - can I exchange mine?

    Member Since
    Feb 25, 2009
    Posts
    2,109
    Specs:
    Late 2013 rMBP, i7, 750m gpu, OSX versions 10.9.3, 10.10
    Quote Originally Posted by redryder View Post
    But would the new long life battery work on my macbook uni? That would be a compelling reason to change if it only works on pros.
    I'd have to say no since the new battery is built into the new MBP.
    My Macs: Late 2013 rMBP w/ 750m; Mac mini G4, 1.25 GHz, 512m ram (server); Late 2011 11" MBA, 1.8GHz i7, 4Gig Ram, 256Gig SSD, HD3000; Powerbook 12" G4 1.33GHz running Debian as a server; Apple TV (1080p version)

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