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  1. #1
    Getting cracks on the back
    cirian75's Avatar
    Member Since
    Jun 02, 2008
    Location
    Warrington, UK
    Posts
    15
    Specs:
    MacBook White 2.4, 2G ram, 160HD
    Getting cracks on the back
    Ok.

    my Macbook is 4 months old

    never ever been dropped or abused.

    today as i was setting it up I noticed some cracks on the lower casing on the back

    Not my photo but very similar to this

    http://flickr.com/photos/bensite/2157779745/

    Its on both sides, and some along the sharp lower edge


    Bought it from PC World as they price matched the lowest web price I found.


    me thinks a trip to PC World tonight.

  2. #2
    Getting cracks on the back
    Noels's Avatar
    Member Since
    Mar 03, 2008
    Location
    Annapolis, MD
    Posts
    945
    Specs:
    Macbook, 2.2 GHz, 4GB RAM
    cirian75,

    Even though you bought it at PC World, you can take it back to an Apple Store - it's warranted by Apple no matter where you buy it.

    Your choice,

    Noel

  3. #3
    Getting cracks on the back
    cirian75's Avatar
    Member Since
    Jun 02, 2008
    Location
    Warrington, UK
    Posts
    15
    Specs:
    MacBook White 2.4, 2G ram, 160HD
    Thumbs up
    Quote Originally Posted by Noels View Post
    cirian75,

    Even though you bought it at PC World, you can take it back to an Apple Store - it's warranted by Apple no matter where you buy it.

    Your choice,

    Noel

    Cracks are going to be sorted, booked into the Trafford Centre Apple store on Friday, one year warrenty is valid there.


    Repairs done on site :-)


    anything to keep PC Worlds "The Tech Guys" and Down Hill Logistics (DHL, their couriers) away from my MacBook.

  4. #4
    Getting cracks on the back
    Zoolook's Avatar
    Member Since
    Sep 24, 2006
    Location
    Brooklyn, New York
    Posts
    2,756
    Specs:
    15" MacBook Pro, i7 2.66Ghz, 8GB RAM, 512GB SSD; iPad 3, iPhone 5
    Unfortunately this is a common problem, but I agree you should take it to the Apple store rather than PC world.
    In the land of the blind, the one-eyed man is stoned to death.
    - Joan D. Vinge


  5. #5
    Getting cracks on the back
    cirian75's Avatar
    Member Since
    Jun 02, 2008
    Location
    Warrington, UK
    Posts
    15
    Specs:
    MacBook White 2.4, 2G ram, 160HD
    They guys photo that seems to be having trouble with getting apple to fix his (but he is out of warrenty)


    How Common is this? and is it fixed for good when apple do the repair?

  6. #6
    Getting cracks on the back
    Noels's Avatar
    Member Since
    Mar 03, 2008
    Location
    Annapolis, MD
    Posts
    945
    Specs:
    Macbook, 2.2 GHz, 4GB RAM
    "They guys photo that seems to be having trouble with getting apple to fix his (but he is out of warrenty)"

    If it's out of warranty, they don't want to work for free.

    "How Common is this? and is it fixed for good when apple do the repair?"

    Apple gets more Macs to repair than PC World. More practice, better results You'll know the answer to your question when you get it back and see how long it lasts.

    Can't be better than a new keyboard and touch pad...

    Noel

  7. #7
    Getting cracks on the back

    Member Since
    Oct 22, 2007
    Location
    Tampa , FL
    Posts
    1,957
    Specs:
    15" MBP Unibody 2.53Ghz 4GB RAM 250GB HD,VERIZON iPhone 4,SIG P238 ,iPad,6th Gen iPod NANO
    Quote Originally Posted by cirian75 View Post
    They guys photo that seems to be having trouble with getting apple to fix his (but he is out of warrenty)




    How Common is this? and is it fixed for good when apple do the repair?

    I don't think it's permanent my Macbook had to have the top and bottom case replaced at 8 Months old. due to cracking and chipped paint.

  8. #8
    Getting cracks on the back

    Member Since
    Jul 04, 2008
    Location
    Oklahoma
    Posts
    24
    Specs:
    White Macbook 2.4ghz, 2GB RAM, 160GB HD
    I have had mine for 3 months haven't seen any chipping; but if I did, I'd definitely take it to the Apple Store over PC World.

    Oh, and I love the avatar cirian75; praise be to His noodliness . RAmen

  9. #9
    Getting cracks on the back
    cirian75's Avatar
    Member Since
    Jun 02, 2008
    Location
    Warrington, UK
    Posts
    15
    Specs:
    MacBook White 2.4, 2G ram, 160HD
    Took her in on Friday, Mac Genuis was supprised, says he's only seen this before on MacBook over 3 years old.

    Being replaced under warrenty, no charge

    So Im am Mac'less at the mo

  10. #10
    Getting cracks on the back
    Zoolook's Avatar
    Member Since
    Sep 24, 2006
    Location
    Brooklyn, New York
    Posts
    2,756
    Specs:
    15" MacBook Pro, i7 2.66Ghz, 8GB RAM, 512GB SSD; iPad 3, iPhone 5
    Quote Originally Posted by cirian75 View Post
    Took her in on Friday, Mac Genuis was supprised, says he's only seen this before on MacBook over 3 years old.

    Being replaced under warrenty, no charge

    So Im am Mac'less at the mo

    Well the oldest MacBook is not even 3 years old now, so that's impossible. This issue flooded the internet as early as 2006, months after they were released. I think that Mac genius is pulling your plonker.
    In the land of the blind, the one-eyed man is stoned to death.
    - Joan D. Vinge


  11. #11
    Getting cracks on the back
    cirian75's Avatar
    Member Since
    Jun 02, 2008
    Location
    Warrington, UK
    Posts
    15
    Specs:
    MacBook White 2.4, 2G ram, 160HD
    The non mac genuis girl (orange T-Shirt) says they get quite a few like mine, her has had it to.

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