Mac Help

Joined
Oct 19, 2004
Messages
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Location
Los Angeles
Your Mac's Specs
ibook, 1.7 G4, 10.3.6
Hey Users,

Anybody else having problems with the help viewer in 10.3.4 or 5
Mine either closes right away after opening or the contents (fields) are completely blank. it's getting frustrating now.

It's the same old situation, you never use the **** thing for years and then when you do it doesn't work.

Any suggestions?
 

rman


Retired Staff
Joined
Dec 24, 2002
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Los Angeles, California
Your Mac's Specs
14in MacBook Pro M1 Max 32GB 2TB
I have read about problems with the help viewer. After repiaring permissions seemed to resolve the problem. You can try repairing permissions and see if that helps. Also what version of the OS are you on?
 
Joined
Mar 9, 2004
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Location
Miami FL
Your Mac's Specs
G4 1Ghz OS X 10.4.7
Or you can try going in Finder > user > library > Preferences Trash all the help pref files (usually 3) and re open Mac help from finder. This should regenerate the files and then you can empty trash
 
Joined
Mar 9, 2004
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Munich
Your Mac's Specs
Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
I had that problem too, one of the tips above solved it (I think)

Or try reinstalling help using pacifist (google for it, it lets you do custom os X installs)
 
OP
peter_delane
Joined
Oct 19, 2004
Messages
23
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Location
Los Angeles
Your Mac's Specs
ibook, 1.7 G4, 10.3.6
worked like a charm it did, i'm back in business. Thanks.
 

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