Results 1 to 7 of 7

Thread: VOLUME is greyed out and I can't select Internal Speakers

  1. #1

    paulharris's Avatar
    Member Since
    Nov 27, 2013
    Location
    Perth, WA
    Posts
    17
    VOLUME is greyed out and I can't select Internal Speakers
    Hi,

    My Mid 2011 27" iMac has lost it's sound, the volume control is greyed out and the only options are Digital Out & Apple TV. When I do a restart I do hear the sound Boing that comes through the internal speakers. Has anyone else had this problem? Any suggestions for bringing my sound back would be greatly accepted.

    Thanks
    Paul

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    55,791
    First, make sure nothing is stuck in the headphone jack. If the jack is clear, try inserting headphones in and out several times to see if you can get sound through them. If those steps don't work, try an SMC reset and a PRAM reset.

  3. #3

    paulharris's Avatar
    Member Since
    Nov 27, 2013
    Location
    Perth, WA
    Posts
    17
    Hi chscag,

    The headphone jack is clear and works OK when I plug in my headphones. I have reset the SMC & PRAM but it's just the same.

    One thing that I did notice was that when the Volume control is greyed out, I put the headphone jack in and it changes to black with a tick next to Headphones. If I then pull the jack out it becomes grey again and the Headphones selection disappears leaving the tick on Digital Out. There is no Internal Speakers setting.

  4. #4


    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, USA
    Posts
    4,418
    What Mac OS X/OS X/macOS version is your iMac running?
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  5. #5

    paulharris's Avatar
    Member Since
    Nov 27, 2013
    Location
    Perth, WA
    Posts
    17
    10.13.5

  6. #6


    Member Since
    May 21, 2012
    Location
    Pawtucket, RI, USA
    Posts
    4,418
    Do you have an external monitor in use?

    Edit: How are you currently connected to your Apple TV? Maybe the sound is coming through that and if you tun it on, you'll hear the sound? I not familiar with it, that's why I'm asking.
    Last edited by ferrarr; 07-09-2018 at 09:16 AM. Reason: added info.
    -- Bob --
    Please backup. Everything has a life cycle, unexpected and warning free. Nothing will last as long as you want it to.

  7. #7

    paulharris's Avatar
    Member Since
    Nov 27, 2013
    Location
    Perth, WA
    Posts
    17
    No external monitor, the only thing connected is an external usb drive that I use for TimeMachine Backup.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Internal and bluetooth speakers stops volume control
    By iedwards1919 in forum Apple Desktops
    Replies: 0
    Last Post: 11-06-2013, 07:35 PM
  2. volume on internal speakers
    By hotrod351 in forum Apple Notebooks
    Replies: 12
    Last Post: 07-16-2013, 05:56 PM
  3. Safari page greyed out and can't select anything
    By suprimeau in forum macOS - Apps and Games
    Replies: 0
    Last Post: 01-26-2011, 01:13 PM
  4. Replies: 3
    Last Post: 03-02-2010, 06:17 PM
  5. volume control after sleep is for internal speakers
    By zevimetal in forum macOS - Operating System
    Replies: 2
    Last Post: 12-07-2009, 05:57 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •