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  1. #16

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Great advice from Nick. My guess is that the power supply has failed inside your iMac and as Nick stated, if it's an older iMac Apple may refuse to work on it. However, that's the general rule for Apple support here in the US and may be different in the UK.

    Edit: I see you stated it's a 2010 model which might still be supported.

  2. #17

    pigoo3's Avatar
    Member Since
    May 20, 2008
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by cslogg View Post
    ...and as far as i am concerned in fantastic condition.I have only had it a couple of months.
    It's still an almost 7 year old computer. Which in "computer years" is over-the-hill. Not saying it's not still a good computer capable of many things...but it is older.

    Here's Apple's definition of "Vintage" and "Obsolete":

    As you can see..."Vintage" refers to computer models between 5-7 years old (not manufactured for between 5 & 7 years). Depending on your iMac's exact model...Apple may consider it "vintage" and not even look at it.

    You say that you've only owned this iMac for a couple months. Where did you get it from (another user, a 2nd hand reseller, etc.)? Did you get any sort of warranty with it (30, 60, or 90 days)? Since you have not owned it since most likely do not know the exact history of this computer...thus who know's if there was a pre-existing issue.

    Chances are (as mentioned earlier in the thread)...the power supply has failed/died. This is not an extremely expensive part or hard part to replace. But they can cost $100-$150 here in the US (depending on the model). It's possible that the original power supply was close to failing (weak)...and now it has taken its last breath. If it were me...the power supply would be the first thing I would look into.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

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