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Thread: ask.com toolbar

  1. #1
    ask.com toolbar

    Member Since
    Feb 24, 2013
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    5
    ask.com toolbar
    I'm sure this has been discussed before, but I can't find the reference. How does one get rid of the stutifyingly awful Ask toolbar. It sneaks in under cover of an update of Java, like jason under a sheep, then sends down roots and can't be pulled. I've come across all kinds of suggested ways of dealing with it if on a PC, but not if using a MAC. Who's solved this conundrum, and how?

  2. #2
    ask.com toolbar
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
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    20,056
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    G'day and welcome to the forums.

    According to this not compatible with OS X but what you may have is Ask setting up the search engine. If using Safari, go into Preferences under the name Safari > General > and under Default Search Engine check Google, or whatever you like. Always, always read what you are agreeing to in order to prevent similar 'add ons' cropping up.

    Keep us posted?


    https://discussions.apple.com/message/25271307#25271307
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  3. #3
    ask.com toolbar

    Member Since
    Feb 24, 2013
    Posts
    5
    Thanks. I got slammed while using Google Chrome- I am still clean on Safari (don't ask). Selecting Google on preferences does not alleviate the problem- Ask still overlays Google as my search engine. I can't even find where Ask resides on my hard drive.

  4. #4
    ask.com toolbar
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    only guessing here - have not allowed any browser toolbar on a Mac
    I did get caught with my pants down on one of my Windows machines updating Flash a couple months ago and missed "unchecking" the box for whichever toolbar it is they've started bundling...


    Chrome - click the 3 bars right side of the address bar
    select Settings
    left side - select Extensions
    hit the trash can next to Ask
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5
    ask.com toolbar

    Member Since
    Feb 24, 2013
    Posts
    5
    This is where the problem starts- there is no .ask extensions listed. That sucker is hiding behind a potent disguise. Never intended to download another web browser, but the invitation comes with a default button set to 'yes' apparently.

  6. #6
    ask.com toolbar

    Member Since
    Nov 02, 2012
    Posts
    377
    Specs:
    iMac 21.5" 2.5 i5 8G RAM OS X 10.10.3 (12C60)
    Just delete Chrome and then reinstall. I don't mess around with stuff that has gone awry anymore trying to figure out why something went wrong.

  7. #7
    ask.com toolbar

    Member Since
    Feb 24, 2013
    Posts
    5
    Ask.com
    Deleting Google Chrome and reinstalling it just resulted in Ask again overlying my Google search bar. Anybody have any idea where this damnable thing is hiding, and how to get rid of it?

  8. #8
    ask.com toolbar
    ferrarr's Avatar
    Member Since
    Jul 16, 2011
    Location
    Pawtucket, RI, US
    Posts
    376
    Specs:
    L2011 15 MBP Quad 2.2 I7 OS X.10 16GB 240GB SSD & 500GB HDD (no Optical drive)
    Can you post a screen shot?

    So when you type in the address bar in Chrome, it brings you to the Ask result page?
    iPad 2 iOS 8, iPhone 4s iOS 8, iPhone 6 iOS 8.

  9. #9
    ask.com toolbar

    Member Since
    Nov 02, 2012
    Posts
    377
    Specs:
    iMac 21.5" 2.5 i5 8G RAM OS X 10.10.3 (12C60)
    You could try www.toolbarcleaner.com

    disclaimer: I have no experience with it.

    Of note: "Remove Ask Toolbar
    We have a lot of request about how to remove Ask Toolbar. If you used Toolbar Cleaner (if you did not, click here to download Toolbar Cleaner), you should already have removed Ask Toolbar. Just make sure you deleted each occurrence of the Ask Toolbar.

    Read more"

  10. #10
    ask.com toolbar
    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    20,056
    Specs:
    iMac i5 2.7GHz, 16GB memory, OS 10.10.5
    Why? Appears to be a Windows only program also?
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  11. #11
    ask.com toolbar

    Member Since
    Feb 24, 2013
    Posts
    5
    Toolbar Cleaner only works on Windows
    The ASK icon sits to the right of the querry window, and I am directed to ASK search engine whenever I enter my search criteria.

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