Results 1 to 4 of 4
  1. #1
    Question about IMac Hard Drive Recall and general data security

    Member Since
    Oct 26, 2009
    Posts
    11
    Question about IMac Hard Drive Recall and general data security
    I still need to take my IMac in to have the hard drive replaced under the recall notice. However, I am curious what steps those of you who have done this already took concerning data security? Did you delete files that contained sensitive info such as tax records, payments etc.. or did you just drop it off and let them swap the drive? I am not overly paranoid but I am cautious, so just looking for ideas of what steps others took before dropping their IMac off at the Apple Store. Thanks.

  2. #2
    Question about IMac Hard Drive Recall and general data security
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,459
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Apple always warns you to back up any info on your hard drive before having the computer serviced/repaired for any reason...so you certainly want to backup anything important.

    As far as the sensitive info/data. Apple employees are supposed to be professionals...so you're not "supposed" to be concerned about this sort of thing. But you never know...so an "Ounce of prevention is worth a pound of cure!"

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    Question about IMac Hard Drive Recall and general data security
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,176
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    I am not overly paranoid but I am cautious, so just looking for ideas of what steps others took before dropping their IMac off at the Apple Store. Thanks.
    As Nick advised above make a backup first and verify it! And the ounce of prevention I would do is wipe the drive using Disk Utility from the recovery partition. Do a secure overwrite one time.

    You might also want to clone your hard drive using Carbon Copy Cloner or SuperDuper as another backup means.

    Also, when you receive your iMac back, go through it very carefully and make sure everything is working right.

  4. #4
    Question about IMac Hard Drive Recall and general data security
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,459
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Quote Originally Posted by chscag View Post
    As Nick advised above make a backup first and verify it! And the ounce of prevention I would do is wipe the drive using Disk Utility from the recovery partition. Do a secure overwrite one time.

    You might also want to clone your hard drive using Carbon Copy Cloner or SuperDuper as another backup means.
    Excellent tips!!!

    @trave1guy: I forgot to mention above...that Apple may keep the old hard drive...so it's best to do what "chscag" recommended (do a complete backup, verify it...then wipe the HD with a sercure erase).

    That old hard drive might just get tossed on a pile...and if it has sensitive files/info on it...I don't think that I would want that "floating around" waiting for someone to erase it. Folks get busy...and things get forgotten.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Mac Book Internal Hard Drive Data Transfer Question!?!?
    By DrPhil321 in forum Apple Notebooks
    Replies: 4
    Last Post: 10-23-2011, 10:26 AM
  2. Data on new hard drive question
    By MacJock in forum Apple Notebooks
    Replies: 2
    Last Post: 10-04-2009, 07:03 PM
  3. Encrypt data on MBP? General security question.
    By COMtnBiker in forum OS X - Operating System
    Replies: 4
    Last Post: 06-27-2009, 07:23 PM
  4. General hard drive question
    By xj6jaguar1985 in forum Switcher Hangout
    Replies: 6
    Last Post: 10-17-2008, 06:33 PM
  5. imac recall question
    By Yeungster in forum Apple Desktops
    Replies: 13
    Last Post: 09-25-2005, 08:35 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •